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Rob.nl
Contributor I
May 7, 2024

New Sonos v80 app is so annoying

  • May 7, 2024
  • 23 replies
  • 1041 views

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is found

  1. The app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section. 
  2. Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone.
  3. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen?
  4. The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying. 
  5. The list of favorites is not sorted in any way neither can they be ordered according to my favorites. 
  6. The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  

What is your annoyance?

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    23 replies

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    Erland Sommarskog
    Enthusiast II
    May 9, 2024

    I would say that I like the overall organisation of the new app, but with so many functions missing, it is obvious that Sonos made a mistake when they replaced the old app right off. They should have released it as a preview version, so that people could get feedback, while still using the old app as a fallback. (Well, the Windows app remains unchanged...)

    Some of you have reported the music library as missing. I ran into to this on my Android phone. But I had already played with the new app on my Android tablet, so I knew it was there. I clicked on the Account icon, and found the app reset button. When I restarted the app, I found “My sources” on the home screen and I can access the music library.

      set2explode
      Contributor I
      May 10, 2024

      So the following note has been added to the SONOS support topic Use a NAS drive with Sonos. 

      Sonos app version 80.0

      This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.

      They are forcing the update, and there's no Music Library option in the system menu anymore. 

      This is very frustrating. Very sloppy software development. Is complaining to support my only option to get this enabled again? 

      s.v.groeneveld
      Contributor I
      May 10, 2024

      I notice many entries in Favorites and Recently Played and from search results do not work at all and give a "Something went wrong" notification.

      Most easily reproduced with MyTuner Radio... I can only play anything if I browse to it from the Your Services entry page.

      But I feel there's too many things not functioning properly too even start listing them...

       

        Erland Sommarskog
        Enthusiast II
        May 10, 2024

        So the following note has been added to the SONOS support topic Use a NAS drive with Sonos. 

        Sonos app version 80.0

        This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.

        They are forcing the update, and there's no Music Library option in the system menu anymore. 

        This is very frustrating. Very sloppy software development. Is complaining to support my only option to get this enabled again? 

        Funny. I have the Music Library in my app. And it is on a NAS. I had to reset the app on my phone to get it, though.

        IamBenM
        Contributor I
        May 11, 2024

        The ability to control the volume of individual speakers in a group seems to have disappeared. Usually when you touch the volume slider, you get a pop-up that gives individual sliders for each speaker. This is no longer the case.

        I’ve just downloaded the 16.1 APK and reinstalled that. Auto Updates will remain off until Sonos sort out this mess!

        almi jack
        Lyricist II
        May 11, 2024

        How about: "Wouldn't it be a dream come true if they hit the reset button on that upgrade and gave it a fresh start? What's your take on it?

        s.v.groeneveld
        Contributor I
        May 11, 2024

        I have to agree that this is unbearable, I simply can't play any MyTuner stations… Especially replacing a fully working app with a work-in-progress is unacceptable to me.

        Download this Sonos 16.1 APK, uninstall the 'early alpha' version that Sonos released, and then install the APK.

          Kahuna2004
          Contributor I
          May 11, 2024

          My grievances are all the above. Worse update ever. As with other corporations, someone probably got a promotion at SONOS for this heinous debacle of an upgrade. 

          davide1981
          Lyricist I
          May 13, 2024

          I cannot connect to my music on my NAS anymore. THIS IS UNACCEPTABLE.

          What kind of Clown gave birth to that idea?

            Erland Sommarskog
            Enthusiast II
            May 13, 2024

            I cannot connect to my music on my NAS anymore. THIS IS UNACCEPTABLE.

            What kind of Clown gave birth to that idea?

            That said, Davide. However, this may be fixable. I am at least able to access my NAS, and so are many others.

            What protocols do have enabled? As I understand it, SMB1 support has been dropped, so make sure that you have SMB2 and SMB3 enabled. Also, I’ve seen remarks that if the NAS is connected to your router over USB that may also cause problems.

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