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redballradio
Contributor I
December 27, 2018

New SONOS Desktop App BIG PROBLEM!

  • December 27, 2018
  • 3 replies
  • 532 views
We have commercial SONOS customers that rely on the desktop app to control their system, as there is no WiFi available for mobile devices. I cannot for a minute think we are the only SONOS customers in this predicament.
The latest desktop application does not allow any system management at all. We need SONOS to release a new version that will restore system management. My discussions with SONOS support were unsatisfactory to say the least, but they did suggested starting a thread to round up support for a revised controller.
So come on people, lets get the ball rolling!
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    3 replies

    jgatie
    jgatie
    December 28, 2018
    Android tablet, USB micro Ethernet adapter. That's the only solution, because your wish is not going to happen.
    Ray_Sonos_User
    Lyricist III
    December 28, 2018
    redballrado , check out this thread. We've been trying to get Sonos to restore the desktop functionality for months now.
    https://en.community.sonos.com/announcements-228985/updates-to-the-desktop-controller-coming-soon-6813300
    Alex_40
    Lyricist II
    December 31, 2018
    You are not the only one my friend. I have over 10 clients in the exact same boat. We are reluctantly now looking for an alternative solution. Madness. I'm guessing that most Small Medium Business or Enterprise will simply replace their sonos kit moving forward rather than bother to attend these forums. Such a shame as I loved working with Sonos kit.
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