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Harley17
Contributor I
May 20, 2024

new sonos app

  • May 20, 2024
  • 1 reply
  • 184 views

Hi I’ve not posted before and it’s a little confusing but here goes. Like loads of other people on here after updating the new Sonos app nothing works properly.

i have a possible solution. I’d like me you have old iPhones or iPads in drawers not used , grab one. If the phone or iPad doesn’t have anything higher than iOS 15 installed it’s ideal. First turn off iOS updates then download Sonos 1, this will ask you to down load to s2. Click the button and a message will inform you that the new app can’t be run and an older version will be installed. That the gold sonos thumbnail one.

Im now back up and running on the system with no probs. Hopefully Sonos/apple will fix the new app problem but until then give this a go.

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    1 reply

    Corry P
    Corry P
    Sonos Staff
    May 30, 2024

    Hi @Harley17 

    Welcome to the Sonos Community! And, apologies for the delay.

    Interesting! Thanks for sharing your findings!

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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