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eracode
Enthusiast II
Jun 8, 2020 8:37 PM UTC

New S2 App Not Showing Elapsed and Remaining Track Times

Problem as per title -  the new S2 app no longer persistently shows the elapsed and remaining times for the track being played. It does show the progress bar - but not the times as numbers. The times appear when the track starts but then disappear after a couple of seconds. Same thing if you touch the progress bar while a track is playing - the times re-appear, then fade.

There is no setting to control this. I really dislike this - I like to be be able to see the times without having to continuously be tapping the screen. Why on earth would Sonos think it’s a good idea to make this change? Very annoying.

Anyone else feel like this?

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    28 replies

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    Valynox
    Trending Lyricist I
    Jun 10, 2020 6:15 AM UTC

    I just checked in with the team, the expected behavior for S2 does have changes to the time remaining, it’s not a bug.

    It will reappear if you tap the bar, or anywhere not active on the screen, such as changing tracks, the elapsed time will show up for a bit before hiding.

     

    Is there a reason for this? It does seem like a retrograde step to me to have to tap the screen to get the time displays. It wouldn’t be so bad if the track times were displayed in the Queue then you could see the track length there and estimate the remaining time from the position on the bar.

    eracode is right on track with the reasoning. It’s about cleaning up the display and making it more streamlined, while not removing things you might be looking for entirely. I’ll make sure to bring your feedback back to the team though.

     

    Yes, please, give the feedback. It sucks.

    Perfect exemple of how to breake something that was working great for the Design God. Just ckecked on my iPhone: even Apple has not removed this info from their Music app !! ;)

    Procedure to bring back the info is not really convenient.

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      Andy55
      Lyricist I
      Jun 11, 2020 4:38 PM UTC

      Really annoying that you have deliberately removed the track timing display.  Please reinstate it or have it as an option in setup. 

      I thought SONOS had learnt a lesson from the badly handled ‘obsolescence programme’.  Having ungraded some components, removed my bridge and now moved to S2, this is disappointing.

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        jTemplar
        jTemplar
        Collaborator II
        Jun 13, 2020 12:39 PM UTC

        I just checked in with the team, the expected behavior for S2 does have changes to the time remaining, it’s not a bug.

        It will reappear if you tap the bar, or anywhere not active on the screen, such as changing tracks, the elapsed time will show up for a bit before hiding.

        The ‘time remaining’ does not reappear if you tap “anywhere not active on the screen” such as the album artwork, but only when tapping on the progress bar which is curious as I would expect the track to jump to the time you tap but no you have to drag for that. 

        I was hoping S2 would allow us to swipe the artwork to peak at the next track or swipe to play, like in Spotify and Deezer, but again no you have to tap the back or forward button for that.

        Missed opportunities and lost functionality.

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          CuzinGreen
          Lyricist I
          Jul 28, 2020 5:36 PM UTC

          I agree with the other posters as this is removing functionality from the product. Can a feature request be opened to revert back the change or to provide a switch to control it?

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          KineticSync
          Lyricist I
          Oct 31, 2020 5:13 PM UTC

          Bumping this thread. Guys, this really needs to be optional--or just put it back. There’s so much stuff on the screen that removing something extremely useful with this “simplification” justification just doesn’t make sense. Talk to any sound guy or DJ and they’ll give you some heartfelt feedback on how useful remaining time information is. You know, the progress bar looks exactly the same at 3:27 on the studio version of Elizabeth Reed as it does at 12:02 on the live version. A relative progress bar doesn’t convey the necessary information.

          I’d be interested to see the number of user posts requesting the removal of the time information. I can’t find any searching the forum. I can find many, many posts from people concerned about loss of the remaining time information, both on this deliberate removal and on prior bugs. Please put it back.

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            controlav
            controlav
            Lead Maestro
            Nov 1, 2020 2:17 PM UTC

            Use a third party app instead, that shows the times you want.

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            Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            Xinister
            Trending Lyricist I
            Dec 30, 2020 1:33 PM UTC

            It took me a while, but this is just weird, the progress tracker of the song shoud not stop like it does now.

            I thought that there was something wrong withvny network and hanve spent lots of time debugging if it is a multicast problem or something related to switchports, firewall config, accesspoint or something inbetween.

            Anyway, good to know that it is a feature (which I really do not want) and that my network is just fine.

            Please consider bringing it back, or at least make it optional. It just looks wheird when having it runnkng in fullscreen on a tablet and it stops updating after a few seconds.

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              Hughie Green
              Contributor I
              Mar 11, 2021 4:31 PM UTC

              Its now working after an update today,

              ref

               Version: 13.0 (build 62186220)

              All part of the SONOS on going user experience …..
               

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