New interface is terrible

This is a terrible update. I want control of ROOMS back on the PC. The Android app is also a piece of garbage. On my kindle it is extremely SLOW. On my Samsung android phone, it is useless, can't even find my playlists. Without the PC room support it is nearly impossible to manage my eight zone setup. It took minutes for some of my 'Connect' Zones to show up and then it could'nt find parts of stereo pairs on another couple of zones. i.e Showed Office (L) so I tried to add back the Office (R), said it was already a stereo pair. Eventually it came back. Not usable anymore.

A serious question. Apart from the obvious "features" of the new desktop controller (ie. new different-from-mobile look and removal of setup /admin features), are there any UX changes that might tempt us to upgrade or stick with 9.1? Do favourites still work as one big list? Can you have favourite playlists (and fast navigation to them)? Are "artists" still called "artists"? Do you still get the "add favourite to favourites" option (and the other we-ignore-current-play-context design that is the Sonos way)? Does it still basically act like the old desktop controller we know and, er, tolerate?

Loving the new B/W interface. So easy on the eyes...

Definitely not impressed.... The UI for the Desktop App hasn't changed in what 8+ years? You had all that time to come up with something new and ground breaking, and all you did was just flatten everything out with a dark mode, and changed the icons a bit. Whoopee, seriously... I assume you have a full time UI/UX team on staff? What do those guys do all day play foosball or ping pong and smoke weed? Actually on second thought, disregard the smoke weed part of that comment, because if they had been partaking, that would have lead to a lot more creativity than you're showing here.

If you are going to muck about with the look of the user interface for windows at least give up the optional to chane the colours or skin.

This new style SUCKS

I'm sorry, but I just did the update having NO IDEA this would change my Mac desktop interface into this AWFUL FLAT BLACK thing! This has the complete OPPOSITE effect of being "easy on the eyes!" Please put back the ability for people to choose "classic" interface - this is awful! And as others have mentioned, you have TONS of blank black real estate with no purpose, so there was zero need to remove words like "Group" (which I couldn't even find where to add back one of my speakers on the iPhone app and had to come do it on the Mac desktop).

Other than making my desktop hideous and miserable to view, I don't see anything else that has changed - so exactly what was the purpose of this? I have about $10,000 worth of Sonos equipment and appreciate that I can now go buy another Play 1 (really?) in order get Apple Airplay to finally work, but this has nothing to do with needing to make the interface a giant black thing burning glaring white type into my eyeballs and making using it to search or do anything a misery.

Please give people back the choice to use the old GUI.

Thanks

Totally agree, the loss of all system settings is the real let down for me. Ridiculous.

Combined with the fact my Sonos One integrations with Alexa are constantly failing and my Connect:Amps now don't get new features. I have to pay $10,000+ to upgrade my system to the new Amp. Well, I'm ready to sell all of my Sonos Gear and buy Echo Link Amps for less than half the price with better integration. Really sad to see Sonos fall off a cliff like this. Seems like they are alienating all of the customers that got them where they are.

A serious question. Apart from the obvious "features" of the new desktop controller (ie. new different-from-mobile look and removal of setup /admin features), are there any UX changes that might tempt us to upgrade or stick with 9.1? Do favourites still work as one big list? Can you have favourite playlists (and fast navigation to them)? Are "artists" still called "artists"? Do you still get the "add favourite to favourites" option (and the other we-ignore-current-play-context design that is the Sonos way)? Does it still basically act like the old desktop controller we know and, er, tolerate?

Spot on!

There is a change, I cannot say that I'm full of joy over it, but nor am I in rage over it. The fact that it does not remember size and position is a bummer, but I expect that to be fixed. (I only start the controller when I boot Windows which is not that often.) For me personally there is an improvement: the icon in the taskbar is different. The old icon was a little bit to similar the icon for Waterfox which I use as my web browser.

Different colours, but as Alan points out, very little has really changed.

Being able to choose the skin? Personally, I have never really had confidence in software that permits you to choose skins. But, OK, for a music player it would make sense. But, hey, would it really be Sonos if they would let us make that choice? For good or bad, that simply is not the Sonos way.

The PC update is terrible, terrible , terrible. Can't read a thing. Who comes up with these designs. With poor eyesight the light grey on black is unreadable; the white on black gives too much contrast. Why not offer colour options or keep it blue.