New App - where is your user testing Sonos !!!!
Can't believe Sonos have made so many mistakes with the latest update. I seem to recall that all previous updates appeared to improve the functionality of Sonos, but not this one. Did you guys not have the common sense to test the update with real people, rather than sitting in your ivory tower thinking that what you had done was great ? Do you not realise that people have made a significant investment in your products and don't deserve to be mucked about.
My issues are:
1) Room Functionality - it took me 30 minutes to realise how multi-room now works. So frustrating
2) Changing between EVERYWHERE and back to distinct rooms doesn't work. I just recently put on my music to all 5speakers in my house (2 in one room and 3 in another) so I could prepare a bit of food in the kitchen. It worked fine until I then wanted to go back to my den and only have 2 speakers working. The controller would not allow me to swtich off the other 3 speakers. It is a glitch !!!! I had to stop everything and start again
3) Next song. I loved the previous functionality of seeing what song was on next. Why da hell did you think that was a good idea to get rid of that. Yes, we can look at the queue if we want, but that is annoying.
My concerns don't even take account of other issues that people listed. I have only had the new update for 24 hours, what a piece of junk. I dread the days ahead I have a lot of time ahead in my home and worried what other glitches or poor functionality I will come across.
Please release a new update and this time please test it properly and more importantly use real people !!!
Thanks
Unhappy Sonos Customer
My issues are:
1) Room Functionality - it took me 30 minutes to realise how multi-room now works. So frustrating
2) Changing between EVERYWHERE and back to distinct rooms doesn't work. I just recently put on my music to all 5speakers in my house (2 in one room and 3 in another) so I could prepare a bit of food in the kitchen. It worked fine until I then wanted to go back to my den and only have 2 speakers working. The controller would not allow me to swtich off the other 3 speakers. It is a glitch !!!! I had to stop everything and start again
3) Next song. I loved the previous functionality of seeing what song was on next. Why da hell did you think that was a good idea to get rid of that. Yes, we can look at the queue if we want, but that is annoying.
My concerns don't even take account of other issues that people listed. I have only had the new update for 24 hours, what a piece of junk. I dread the days ahead I have a lot of time ahead in my home and worried what other glitches or poor functionality I will come across.
Please release a new update and this time please test it properly and more importantly use real people !!!
Thanks
Unhappy Sonos Customer