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Contributor I
August 3, 2014

New app sucks!

  • August 3, 2014
  • 23 replies
  • 2001 views
What a major setback!
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23 replies

Avid Contributor I
August 3, 2014
Honestly you'd think plenty of people on the Sonos team use the app, and are just as frustrated... I can't tell you how many times I curse the stupid app a week. I lose total respect when companies screw up and won't own it...just make it right. They can tweak the thing...have the source panel slide/hide... Persist the primary controls....(oh wait, then you'd be halfway back to the original ipad app that worked perfectly fine...)
nicka99
Local Superstar
August 4, 2014
agreed - its bad on many levels.  Counter-intuitive, less information without digging for it (especially ipad), takes far longer to connect, more dropouts or song skips....

add your support here:  https://ask.sonos.com/sonos/topics/give_us_the_old_app_back_please
Lyricist III
August 4, 2014
Stop! Give us back the old app. I own 7 Sonos system (no. 2 p5, n. 2 p3, n. 1 amp and 2 CONTROLLER ...! - In addition to the bridge, of course) and I also participated in the beta 5. The end result is disastrous. The old 4.3 was just perfect. The new one is crazy, useless, complicated as well as full of bugs. the great covers nobody cares. The two "buttons" Sonos (former music) and the rooms are ridiculous. On my iPad, the new app is downright embarrassing. 
Can not figure out how Sonos is looking for self-destruction. 
Regards, Lanfranco
Lyricist III
October 10, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now 🙂
nicka99
Local Superstar
October 10, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
Henrik - I was in the beta testing group and can confirm it was tested extensively.  There is a difference between testing to find bugs versus getting feedback on the changes.  The bugs were quashed, but sadly my feedback and that of many others on how we didnt like the changes was ignored.
Lyricist III
October 10, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
Ok, yes I understand, but why change a perfect setup to this ? I know it was intended to be better, but unfortunately not. Please roll it back. 😕
Lyricist III
October 17, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
Hi. 🙂 A new update is available, and some of my issues has been fixed.. 🙂
nicka99
Local Superstar
October 17, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
I dont see any visible differences - what was fixed for you Henrik ?
Avid Contributor I
October 17, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
Hi Henrik, 

That's an interesting screenshot, I assume you are running 5.x?  I can see this is from the ipad, but I thought Sonos were going for a single look and feel regardless of platform.

I am using Android on a tablet and I don't see the repeat/crossfade options on this screen, nor the other one to the right, whatever that is.  The 'Alarm' and 'Cancel' is also not visible.

I do however, see the 'Queue' option to the right of the volume, the 3 parallel bars.

I am running the current beta.

Intrigued.

Graham
Lyricist III
October 17, 2014
Yes, it's very bad. 😞 😞 ...... Can't belive why it was not testet before release. Lot of things sucks 😞 ..... Give us back the old controller now :-)
5.1.1