Contributor II

Question

New App: how do I add songs to a playlist currently playing

Forum|Forum|2 years ago
May 9, 2024
229 replies
19184 views

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

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JohnPK

Lyricist II

Goodness I thought the S1 to S2 transition was bad enough but this latest fiasco is downright incompetent at any level from concept to application.

Apart from all the missing core functionality the new app has also affected realiability and operability. I have the most frustrating time with using the playlists now which no longer enable the titles to align with the actual music playing - usually two or three behind . To compound the problem , on virtually all but not every track the music jumps half way through the track to the next one. Purely arbitrarily. At first I could still rely on the desktop controller under S2 to play the tracks properly - which it did - but now that has been stopped by SONOS and I can no longer create a working desktop Windows controller at all on S2 or this new offering. The process just goes into a loop of nothingness after saying it is updated.

What a pain. Sonos should be ashamed. I have been a customer for about 20 years and am convinced all SONOS wants are the new generaltion of pure streamers which is fine but why do they ignore the needs of a vast customer base that uses NAS or other libraries for their primary source music? .

Glad you mentioned the song titles! We have the same problem: The title shown is not the song playing. But that's the smallest problem. Like everyone on here, all but one of my playlists linked to my Mac disappeared and there is no way to make new ones. Not sure how that one survived but I can't modify it. Streaming services I listened to regularly are gone and when I try to add them back all I get is an error message. Literally ever second time I open the app it can't find my system and wants to me to do a new setup. I understand that new apps often have a few bugs, but this is so bad it seems intentional. Are they making accessing music so bad that we will give up and subscribe to their so-called Sonos HD Radio service for a monthly fee?

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Pedrodramatic

Trending Lyricist I

It doesn’t get any better I fear. My desktop controller running on S2 (which was behaving itself normally thank goodness) no longer works and when I was reluctantly forced to update it things got even more tiresome. I now have the ludicrous situation where after signing in and being told the desktop app was duly updated it won’t show the result . Instead it only gives you the choice of using the app which is not the desktop controller equivalent ie presumably the same one as on my phone. Has any of this been remotely thought through? Or am I completely misunderstanding how the desktop controller was meant to transition or better remain outside the loop but working?

S

Scottrobert1

Lyricist I

Ability to add songs to Playlists... gone?!?! Cmon SONOS what is going on?

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User561202

Lyricist I

Hey Sonos !
Fix this problem ASAP - or your app will be doomed!!

D

DArmstrong

Lyricist II

How do I access my playlists?

G

govilaka

Lyricist II

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

this new update is so trash…i havent used my Sonos system for like 6 months outta embarrassment with guests cuz nothing makes sense…. Please revert back to older version. Doing any task which was once so simple, is now super frustrating. Like wtf I can’t add a song to a que on a playlist and dj? I spent thousands on these speakers and am suffering for an app update? Gtfoh

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govilaka

Lyricist II

FIX YOUR APP ASAP. WE ALL SPENT SO MUCH MONEY ON THESE OVERPRICED SPEAKERS. HOW HARD CAN IT BE?????

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govilaka

Lyricist II

I’m about to sell all 10 speakers I have. And go back to jbl. I’m going to tweet about this. No one has answered in 10 days.

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govilaka

Lyricist II

We can’t even move songs up or lower on a playlist which is qued? Like this is djing 101 at this point which is clearly misunderstood by developers. And if I use Spotify to manage the playlist, you guys won’t allow the crossfade to happen. You force us to use this ancient app interface and functionality. So annoyed.

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andersand

Trending Lyricist I

Not saying it’s good. In fact it’s terrible. But most tech companies like this are in a struggle with their users. Once you get that UX isn’t what it is any more, it’s rather CORPS/X, that is, designed to serve the companies’ direct, usually ongoing financial interests, it makes sense. We think we’re buying hardware and software to support it. But no, not really. From the company point of view we’re buying into an opportunity for them to build revenue by other means (their stations etc). Us choosing what to add to a playlist, or even having a playlist, goes against that. We’re just components really, linking the financial systems to various media systems.

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