Never just works. Am I doing something fundamentally wrong?
Beyond frustrated. Tired of calling support, them changing random things and assuring me that it will "work much better now." I can never just open Sonos and play music from my library. Not once. But the solution is never the same! Sometimes resetting the router works, sometimes restarting the software works. Every time I want to turn it on that means 30 minutes of troubleshooting, and half the time I can't fix it and give up. And then it will fix itself and randomly turn itself on 30 minutes later and scare the sh*t out of me (but the software still says it can't connect so all you can do is pull the plug on the speaker).
Controller is a PC (sony vaio), connected to wi-fi and plugged into a hard line. Music I want to play is in my library. Have a Sonos Amp and a Play3. There are a couple other things on my wi-fi (2 android phones and an ipad). No major sources of wi-fi interference. Fast internet.
Most common error is something like "Cannot clear the queue" or "cannot play song" or "cannot connect to music library" (how can the controller not connect to the library? it IS the library). Tried different router channels. Tried different routers. Can I hardwire the whole thing?
How many times do I have to sit on the phone with Sonos for them to verify that my library is shared (again), and change my router channel (again), and assure me it is now fixed forever? Only for me to come back in 2 hours to it not working again even though nothing changed?
If it didn't cost so much it would be in the trash already. How does (seemingly) everyone love this system so much?
Controller is a PC (sony vaio), connected to wi-fi and plugged into a hard line. Music I want to play is in my library. Have a Sonos Amp and a Play3. There are a couple other things on my wi-fi (2 android phones and an ipad). No major sources of wi-fi interference. Fast internet.
Most common error is something like "Cannot clear the queue" or "cannot play song" or "cannot connect to music library" (how can the controller not connect to the library? it IS the library). Tried different router channels. Tried different routers. Can I hardwire the whole thing?
How many times do I have to sit on the phone with Sonos for them to verify that my library is shared (again), and change my router channel (again), and assure me it is now fixed forever? Only for me to come back in 2 hours to it not working again even though nothing changed?
If it didn't cost so much it would be in the trash already. How does (seemingly) everyone love this system so much?