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Trending Lyricist I
September 25, 2012

Need possibility of adding delay in addition to the normal 70ms

  • September 25, 2012
  • 167 replies
  • 13276 views
Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.
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    167 replies

    Contributor I
    May 13, 2017
    I too was experiencing delay with my BOSE 5 speaker system using CONNECT. Then I noticed that I was connecting the CONNECT to the BOSE using the digital output. Normally, digital is better. But, it is the digital stream that feeds the digital signal processor (DSP) in the BOSE. The moment I switched from using digital/optical out in the CONNECT to the using the old timey analog output instead (and an old pair of those red/white analog cables), it was PROBLEM SOLVED!

    It would also be important to pay attention to which input I am using on the BOSE (or any other receiver for that matter). If there is signal processing, it is most likely to be associated with the DVD, or SAT/cable inputs, since those kinds of source data have Dolby sound that needs to be "decoded." So in addition to only using analog cables, also use the AUX inputs on the receiver/BOSE equipment. That old timey input is the least likely to be routed through the internal digital signal processor. There is no need to defeat DSP (i.e. use "direct mode") if the input sound doesn't even go through those circuits to begin with.
    Trending Lyricist I
    November 27, 2017
    +1
    still an issue, was looking for a new AV receiver and not 1 of them was able to play 2.1 sound without there being an syncing issue. Spent hours with rep from Richer sounds seeing if there was a way round the issue using receivers from every manufacture but not one of them worked. Ones with direct mode will work (but sound is shocking when the sub isn't connected)
    Contributor I
    August 17, 2018
    I just want to throw my hat in the ring as another user who's frustrated by this. The cheapie Chromecast audio has a delay adjustment, why can't this be implemented into the Sonos environment?



    Hi Bob_m10, thanks for reaching out. We'll make sure this is still on the request sheet and will add your interest to it. There isn't really any update to share on if or when as we don't talk about future development generally.

    In some situations, using different inputs or toggling off DSP on the receiver will help with any delay happening between the two devices. Generally speaking, what happens is that the Sonos software has been designed specifically to keep all Sonos players in sync automatically, so your CONNECT and the CONNECT:AMP or other players are all playing at the same timing. The receiver is adding a processing delay once the audio gets to it from the CONNECT.

    So the suggestion here that we passed on is to have an option to add a delay to other players grouped to the CONNECT, or to add a pre-buffer to the CONNECT, so that it was timed faster than other players when grouped. Again, no particulars to share on that request however.

    Thanks again!
    Lyricist I
    November 23, 2018
    I agree, this feature is in my opinion a must have and something that SONOS should have integrated from the beginning. I think it's just stupid to say that all SONOS devices are in sync and the problem is the DSP in the AV-receiver. Well, yes, that's true, but nevertheless the problem is that the total system is not in sync, and SONOS is a part of that system. When I added two Play:3 to my system the seller tried to convince me not to buy any more SONOS-units because of this issue. Sadly I'm to deep involved in SONOS now so it's to late to switch.

    Please just fix this!
    Contributor I
    December 18, 2018
    Add me to the list. I have found a work around of sorts. But it only works for those who have in-house speakers systems like the Home Theater Direct MCA-66. You can hook the connect up to your AV receiver, then use the zone two output to send the music in sync and with DSP processing to the HTD (or similar) device. This of course defeats the entire advantage of the Sonos wireless system. I may switch to Yamaha Multicast.
    Lyricist III
    February 10, 2019
    I just swapped out my denon 1513 with a denon 3313. Right after hooking it up I got the dreaded audio delay. Tried a bunch of combinations to no avail. Switched between optical and analog etc. what finally resolved it for me was switching to the cd input. I was able to use optical and still no delay. Multi channel mode on cd input- no delay. Thanks to a poster early up this forum for suggesting the cd input. It’s likely that input is not using any processing by default.

    Side note, while troubleshooting I found that when I used other inputs but did not plug in the hdmi from my projector the delay was not present. As soon as I plugged in the hdmi with the projector on, or as soon as I turned on the projector with the hdmi already plugged in, the echo would begin. It’s almost like the dsp kicked in once a video source was added. Kinda makes sense.

    Thanks to all previous posters and contributors to this forum. It’s a great source of information and advice.

    Thanks
    Contributor I
    March 30, 2019
    +1 with the same problem using a Yamaha CX-A5000 processor which although is a few years old now was Yamaha's flagship on release.
    Even in Pure Direct mode I'm getting a bit of lag which is the frustrating thing....

    Come on Sonos, there's a hell of a lot of unhappy customers with this issue, surely this isn't too hard to implement with a software fix? If it is, why not tell us why it can't or won't be implemented?