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Trending Lyricist I
September 25, 2012

Need possibility of adding delay in addition to the normal 70ms

  • September 25, 2012
  • 167 replies
  • 13277 views
Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.
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    167 replies

    Enthusiast I
    May 7, 2013
    It's effectively a little buffer, a trivial programming task that should take no longer than a few hours to implement not 7 months to consider. I find it incomprehensible that Sonos treat their customers in this way.
    Lyricist I
    June 1, 2013
    +1 from me.
    Lyricist I
    June 1, 2013
    After using Sonos for years with multiple zones throughout the house, the introduction of a new Yamaha AV, RX-A3020, this sync delay and Sonos' unwillingness to address it, was the straw that broke the camels back. I have off loaded the Sonos gear and have implemented zones using the streaming features of the AV. In addition to fixing the sync problem this has the added benefit of allowing me to play FLAC files. Now that most AVs provide streaming capability and iPad apps to control them, I think Sonos' days are numbered.
    Lyricist I
    June 2, 2013
    After using Sonos for years with multiple zones throughout the house, the introduction of a new Yamaha AV, RX-A3020, this sync delay and Sonos' unwillingness to address it, was the straw that broke the camels back. I have off loaded the Sonos gear and have implemented zones using the streaming features of the AV. In addition to fixing the sync problem this has the added benefit of allowing me to play FLAC files. Now that most AVs provide streaming capability and iPad apps to control them, I think Sonos' days are numbered.
    Hi User50055, I also have an Yamaha AV, RX-1020. See that you have the big one but anyhow I wonder if you could specify a bit about how you use the streaming features by the AV? You are streaming from the Yamaha to what? or how do you mean. Would like to know more about your setup and solution to get rid of this ridiculous issue with the Sonos. Unfortunately they seem to not pay attention to their customers and I must say that it's a big problem for them. /John
    Lyricist I
    June 3, 2013
    After using Sonos for years with multiple zones throughout the house, the introduction of a new Yamaha AV, RX-A3020, this sync delay and Sonos' unwillingness to address it, was the straw that broke the camels back. I have off loaded the Sonos gear and have implemented zones using the streaming features of the AV. In addition to fixing the sync problem this has the added benefit of allowing me to play FLAC files. Now that most AVs provide streaming capability and iPad apps to control them, I think Sonos' days are numbered.
    Hi John, My not too scientific way to do this is by using the zones on the Yamaha AV. I have them connected to different sets of speakers and I use the Yamaha (server option), to select the location of my music - in this case a FLAC subdirectory on my main Synology NAS server (but the MP3 files from my Synology NAS which sourced my iTunes and Sonos library work just as well). Using the Yamaha iPad app I can select the subdirectory and albums, selecting them exactly the same way as I did in Sonos. The sound delay was a really painful problem with the Sonos, having listened to music in party mode across all 3 or 4 zones for a number of years. Like I said previously, I had a number of zones throughout the house, a couple of units with the Sonos built in amp, another with the Play 5 and the main one streaming to my Yamaha amp. As soon as I upgraded my 12 year old Yamaha the sound delay was immediately obvious. I tried the cheaper Yamaha AV 673 at first (with the same result), but decided to upgrade to the 3020 to switch over to using the zones feature. I really can't believe it would be difficult for Sonos to fix this and by the sounds of it, has already started costing them customers. Personally I think that Sonos did very well with the simplicity and ruggedness of their system but with the new AV's and apps now on the market, they will be fighting to stay relevant - particularly by not being flexible with problems like this - or indeed the FLAC format in my case. Cheers, Paul
    Lyricist I
    June 5, 2013
    @SONOS: When can we expect a solution for this problem? I got a Connect a while back, and hooked it up to my receiver via a Coax-cable = very satisfied. Yesterday I got a Play:5, and the delay-issue immediately became apparent. The two components are not useable together, as it is now. The delay makes the sound very poor = unhappy customer.
    Lyricist I
    June 18, 2013
    +1 feature add otherwise, makes the connect product a little irrelevant. synching with larger sonos system is kind of the point.
    Enthusiast II
    June 24, 2013
    +1 This feature is holding me back from adding one to two connect's, a 3rd Play 5, a Sub and a Play 3. Totally understand that it takes time, but if the answer is a flat no because it's simply not possible, well then, I think we'd all like to know.
    Lyricist I
    June 26, 2013
    Definitely a VERY needed option. I have a connect for my living room main system (onkyo receiver), which is working very well. I now added a play 3 to use in the kitchen, and it immediately became obvious that I cannot use the two together - there is a delay of about .3 seconds on the music via the connect, so if you're standing somewhere where you can hear both systems, you're going crazy because of the "echo" effect. I thought about adding more play 3 or play 5 for party mode, but I won't do that now, because obviously the living room system would be active during a party and "destroy" everything...
    Lyricist I
    June 26, 2013
    Purchased my first Sonos components 2.5 years ago now, and I'm still waiting for this to be added. I'm sure there are many more customers than on this thread who've been irritated with the issue, and simply no longer use their Sonos gear because of it. There have been similar requests in past threads that have simply died off - perhaps a Sonos representative can tell us whether this is ever going to happen?