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Contributor I
Sep 18, 2017 6:58 PM UTC
Question

My sonos app is connecting to a sonos I do not own.

I need to know how to unpair my phone app from my neighbors device. I cant power it off or unplug it, its not in my house, i cant connect to it from my phone. I can mess with his play list, but i cant sre my own sonos with my phone.
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    5 replies

    melvimbe
    Sep 18, 2017 7:36 PM UTC
    Are you and your neighbor sharing the same wifi network? If you've ever used his wifi, then perhaps you are connecting to his wifi without realizing it.
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    Danny
    pwt
    Virtuoso
    Sep 18, 2017 7:51 PM UTC
    Alternatively, are your neighbours' Sonos speakers somehow on your WiFi (or SonosNet) network?
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    Prodigy I
    Sep 19, 2017 3:43 PM UTC
    My money would be on the OP being on the neighbor's wireless.

    As the other poster's mentioned, one of you is on the wrong wireless for this to happen. There's not really another possibility that I can think of.
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    Contributor I
    Sep 19, 2017 3:45 PM UTC
    Stop sharing wifi with neighbors
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    Contributor I
    Sep 19, 2017 3:48 PM UTC
    Change your wifi name I. Your router and try to reset up your Sonos system if you have Sonos in your home
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