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MKK387
Contributor I
February 20, 2018

Mute sound when receiving a call

  • February 20, 2018
  • 13 replies
  • 6974 views
Dear Sonos developers,

I know one of the selling points of the Sonos system is that it doesn’t pause music when a call is received so this is a feature implemented on purpose. However, this “feature” is extra annoying in my opinion and, judging by other comments on this forum, to great many other Sonos users.

Please add an option to pause music when a call is received like every other god damn iOS application (I would guess Android would be doing the same thing). On iOS 10 and above this is done using CXCallObserver that is part of the CallKit. Easy to do so, just give us the option, please!!!

It’s super frustrating when I listen to pumping techno, get a work related call, and all I can do is run out to another room! Meanwhile it sounds like I’m at a club instead of doing work! Unacceptable Sonos!
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    13 replies

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    BCM
    BCM
    February 21, 2018
    Yeah. Edited my post to include his quote.
    siggeb
    Lyricist I
    April 26, 2019
    Agreed, I would like this feature. Add it as an option in the room settings? That way I as a user can choose which rooms would mute for any calls. Nice to have extras would include options for contacts only and possibly a “party mode” which would disable all those settings while a party is ongoing.
      MKK387Author
      Contributor I
      April 28, 2019
      I’d start with just the option to mute everything but hey, muting individual rooms would be ideal
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