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thetuscangun
Contributor I
October 6, 2017

Music services disappeared after update

  • October 6, 2017
  • 13 replies
  • 2974 views
I have been using Sonos since it came out and really never had a problem. Today my app updated and phone is not able to see either my Mac music library or the music on the phone itself. What happened?
Gabriele
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    13 replies

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    bthompso2001
    Lyricist III
    November 3, 2017
    I found I had to "re-add" my Pandora music service. It too disappeared after the upgrade. I had to add the service and relogin, then things worked. I am totally not a fan of the new interface, it is extremely difficult to navigate and especially grouping zones. Please consider simplifying the interface. That is why I loved Sonos before, very clean and simple interface that anyone could figure out. Not anymore, the app is very difficult to use!
      drumminj
      Contributor I
      November 14, 2017
      Same issue here -- still not resolved. I can re-add Pandora and then all my other services show up, but inevitably they get lost again. Happening on Kindle Fire (Android) as well as iOS.

      Also agree the new UI is much less user-friendly.
      MaggieMunro
      Lyricist I
      November 16, 2017
      Same here. Updated and now my radio stations have all disappeared. I had everything set up nicely on my phone and iPad. Easy access. Now can't find a thing. Extremely frustrating
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