Contributor I

Answered

Multiple devices and issues with S1 and S2 app

Forum|Forum|5 years ago
January 9, 2021
16 replies
885 views

Hello,

I have built my sonos system over the years and loved that I could link the rooms, I have older 2 x ZP120, 1 x connect, 5 x play 1, 5 x connect amp…….. is it possible to run it all on the older software and older app and have on the same system, lately it keeps telling me items are incompatible and open S1 or open S2. I’m not bothered if I have to run on the older version of the app but don’t want two systems really as I often use the line in to play vinyl music through the house.

S1 and S2

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Best answer by Ken_Griffiths

I got the impression there isn’t an S1 household - Just to add, if there is one in existence already, and you want all devices running on S1, then first remove the S2 App and Factory Reset those products that were in the S2 system and add each one of your devices just to that existing S1 system. Removing the S2 App for downgrading purposes is part of the process.

Mod Edit: Edited for clarity and added link prior to marking as Best Answer

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J

John B

Could you check one thing please, but don't do anything, just post back? In the S1 app settings, under System, System Tools, is there a 'compatibility checker'?

Ken_GriffithsAnswer

I got the impression there isn’t an S1 household - Just to add, if there is one in existence already, and you want all devices running on S1, then first remove the S2 App and Factory Reset those products that were in the S2 system and add each one of your devices just to that existing S1 system. Removing the S2 App for downgrading purposes is part of the process.

Mod Edit: Edited for clarity and added link prior to marking as Best Answer

M

Mullet78Author

Contributor I

It’s a struggle I managed to get them all on and working, been back on and they disappeared.

it asked me to connect to the router again and I have and it’s found them again.

I might try switching the wifi channel

is it worth having a couple connected to Ethernet permanently?

Ken_Griffiths

It’s a struggle I managed to get them all on and working, been back on and they disappeared.

it asked me to connect to the router again and I have and it’s found them again.

I might try switching the wifi channel

is it worth having a couple connected to Ethernet permanently?

Try the router with a fixed 2.4Ghz channel first - I suggest trying non-overlapping channel 1, 6 or 11 and if the router allows, also set the channel width to 20MHz - if you still encounter issues after trying those channels, then wire one Sonos device to the main router and set the SonosNet channel so that it is at least 5 changers away from your chosen router channel - also ensure you keep any wired device well away from the router, at least 2-3 feet away.

M

Mullet78Author

Contributor I

I have managed to get them on for now.

I cannot set the channel to static on the Orbi routers I have.

what is the reason for having to keep the devices wired at least 2 feet away?

Ken_Griffiths

I have managed to get them on for now.

I cannot set the channel to static on the Orbi routers I have.

what is the reason for having to keep the devices wired at least 2 feet away?

I was simply suggesting if you were ever to decide to wire a device to your main Orbi hub, that you keep it away from that device (or any other WiFi-enabled device) by 2-3 feet, so it’s WiFi does not interfere with the SonosNet wireless signal.

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