Make the Windows controller open source

This is great fellas, really friendly - sadly as I’ve come to expect in today’s messed up world.

I’m elderly, have poor eyesight and rely on my desktop a great deal, I never said there wasn’t an alternative, I know I can use an app on a phone but that’s a frustration for me, as is the case with people today you see every complaint as unwarranted, you think me - the customer - should “just do this” or “have you not tried that” and so on.

It is ridiculous that I cannot rename a unit when I used to be able to do that, it is not me being unreasonable it is ridiculous, stupid, farcical like a Kafka novel.

I’m a former electronics engineer and a very experienced software developer, I know what I am talking about here. 

Here’s another example of the modern world of technology idiocy - almost no devices have a power switch anymore, almost none. Not TVs, not Sonos. Why is that a bad thing? Simply because software has become so poor that the recommended remedial action when a system gets into a messed up state is to do a hard reset of the system.

Since there is no power switch the only way to do a hard reset is to bend and twist and pull a cable out of the wall.

This is how idiotic technology has become, to save fractions of a cent we - the customers - are treated like idiots.

Think Boeing, thinks software corner cutting, thinks plane crash...

It’s  a joke!  Best of luck.

I suggest you check out the competition before making threats.  Among the 3 most popular competitors;  Bose has no PC based app.  Denon, the same. Only Bluesound has one, and they are significantly more expensive than Sonos.

I don’t think Sonos is going to restore features to the desktop.  It’s been quite some time since the features were removed, and complaints about it are now rare. Sonos made the decision because they new exactly how many people, how often, configurations were done on the desktop, and what it was costing them to support configurations on the desktop applications.

Regarding power switches, Sonos never had any.  I’m not sure why you’re complaining about the lack of one now.

‘Popular’ means nothing more than flashy advertising and a failure by ‘reviewers’ to actually inform about the technology in anything other than a cursory manner.   There are better open-source systems than any of these ‘top’ brands.

I think he was just talking about new fangled things in general.

Removing functionality costs resources as much as adding it sometimes, in fact any change to software whether we perceive it as adding/removing stuff carries a cost and a risk and needs testing etc.

My remarks about power switches was a general one, the point is that we are advised either in documentation or via email or phone to “pull the power cable out” sometimes. This is very poor design and a thing called a “switch” was invented many decades ago for doing this.

I cannot switch my TV off for example and the power cable is neatly hidden so that I have to move furniture to reach it.

More basically having to pull the power at all is a sign of a faulty design, a well designed system should never get into a state where a hard reset is the remedy. Sloppy design is the norm these days because it has no effect on revenue, people, customers have been brainwashed into normalizing all this like the sheep that we so often are.

True.  Which is part of the reason why Sonos removed them.  Every time there was an update in functionality or a new product, they really needed to test the desktop code to ensure it worked properly.  Removing functionality removed that frequent need to update and test. 

A power cycle is not a hard reset. Sonos very rarely needs a hard reset. Power cycles are occasionally necessary to sort out IP address issues.

Please do us all a favour and carry out your threat to dump Sonos