Contributor I

Question

Mac OS 10.6.8 compatibility

Forum|Forum|11 years ago
August 30, 2015
68 replies
15448 views

Hello lovely SONOS people.

Hope you can assist with this, sorry if it's been asked before!!

I'm running an iMac with 10.6.8 which holds my iTunes library and has been working solidly for, well, for a very lond time. It's an original Intel 17 inch machine which alas can't have the software updated any further.

For some reason, and I cant explain why, my SONOS controller software on this machine no longer works so, I'm looking to re-load it with a download from the SONOS site.

The latest software will not work with my machine but I can't locate a software archive for a older suitable version.

Could you please help and give me a link for the software that will work with 10.6.8.

Thanks in advance to all the great community contributors.

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gjg365

Lyricist III

I think it's more than a little harsh to have to upgrade your operating system just so Sonos will work. It's outrageous that Sonos will not allow me to access the four speakers I paid for and the music I pay to listen to on my iMac. My computer runs as well as it did the day I took it out of the box, except for the Sonos app which it has decided not to "support." Pathetic company.

Stuart_W

World-Class Superstar

I think it's more than a little harsh to have to upgrade your operating system just so Sonos will work. It's outrageous that Sonos will not allow me to access the four speakers I paid for and the music I pay to listen to on my iMac. My computer runs as well as it did the day I took it out of the box, except for the Sonos app which it has decided not to "support." Pathetic company.

Complete and utter rot.

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

ratty

I'm not a Mac user (and never plan to be) but it strikes me as somewhat ironic that a complaint is levelled at Sonos for no longer supporting a version of OS X which is 5 major releases out of date, when Apple is more than happy to force the obsolescence of hardware platforms. Sonos doesn't thoughtlessly abandon operating system support: witness the fact that WinXP SP3 and Android 2.2 (which are both ancient in Internet time) continue to be supported. One can only assume that there was a technical reason for being unable to continue with OS X 10.6.8, as indeed there was with iOS5 and earlier.

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gjg365

Lyricist III

It worked a week ago. Apple may no longer "support" my operating system but that doesn't change the way it works. And it still works very well, and I shouldn't have to change it for some lousy "updates" that Sonos is pushing.

I wouldn't assume there was a technical problem. I would assume the company made a calculated decision to deactivate the Sonos controllers on the older Macs.

Chris

Lead Maestro

The new firmware on the players won't work properly with limitations of your old os. You can complain you don't want to update your os but unless you do your out of luck using it as a controller as there will not be any current or future version that will work with the old Mac OS. I'm sure you could still use the Mac to store music to play. But you would need to use another device in your home to do the controlling. There is no calculated decision. Sonos supported it as long as it was possible to support the old os.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

Chris

Lead Maestro

I'm sure about a billion people in great Brittain would disagree with holding back Sonos development so you can use your old computer (added hls compatibility).

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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gjg365

Lyricist III

I don't care what a billion people think.

ratty

I wouldn't assume there was a technical problem. I would assume the company made a calculated decision to deactivate the Sonos controllers on the older Macs.

Sonos is a business. Their revenue depends on happy customers continuing to buy their hardware devices. Ask yourself this: why on earth would Sonos make a gratuitous decision to abandon support for an OS platform unless there was a valid reason to do so?

As an aside, I've been on this board (and its forebears) for getting on for 8 years and it never ceases to amaze me how often the blame for the consequences of Apple's business strategies are laid at Sonos' door. Can Apple do no wrong, ever?

ratty

I don't care what a billion people think.

But any business which doesn't care quite quickly ceases to be a business.

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gjg365

Lyricist III

I agree Sonos likely made a business decision. The decision to deactivate old computers like mine are all about revenue. Not as many are affected and most will not complain so it will likely go without consequence to their bottom line. But I still have a right to be critical, even if I'm a minority. I loved my Sonos system until about a week ago. As with many people my age, it brought music back into my life. I recommended the products to several people who eventually bought them. But I won't do that again.

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