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orchidhammer
Contributor I
Jul 6, 2022 11:53 PM UTC
Answered

MAC Number

How do I find a VALID MAC number for my Sonos Roam. The number on the end of the unit reads 1C:5373A-RM027.  My router software says this is an invalid MAC. I tried removing one or both special characters ( : and/or - ) with no luck.

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jgatie
jgatieAnswer
Jul 7, 2022 12:02 AM UTC

In the app, go to Settings > System > About My System.  Scroll down to the Roam.  The MAC address is the serial number up to the ':'.

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jgatie
jgatieAnswer
Jul 7, 2022 12:02 AM UTC

In the app, go to Settings > System > About My System.  Scroll down to the Roam.  The MAC address is the serial number up to the ':'.

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orchidhammerAuthor
Contributor I
Jul 7, 2022 7:20 PM UTC

In the app, go to Settings > System > About My System.  Scroll down to the Roam.  The MAC address is the serial number up to the ':'.

 

Thanks for the info.

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