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Trending Lyricist I
Dec 2, 2014 6:07 PM UTC

Lower minumum volume level

The lowest volume is too high. I'd like to make use of the sleep-function of the play 3. Works flawlessly, but the lowest volume is still too high. Please set the lowest volume to be less loud, so i can fall asleep peacefully with some music.
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143 replies

Trending Lyricist I
Apr 8, 2015 12:49 PM UTC
Any news on this Sonos?

Still having nightly fights with my girlfriend about the volume levels :)

should be a quick fix, i presume?
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Lyricist I
Sep 21, 2015 12:40 PM UTC
I have the same problem on my Play 1. Minimum volume is too high!
I just listened to a brand new Play 1 and it seems Sonos fixed the issue on the newest ones... Why not on the older ones via firmware/software update?
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Ryan S
Retired Sonos Staff
Sep 21, 2015 12:49 PM UTC
I have the same problem on my Play 1. Minimum volume is too high!
I just listened to a brand new Play 1 and it seems Sonos fixed the issue on the newest ones... Why not on the older ones via firmware/software update?


The volume scale should be identical across all PLAY:1s running the same software. All of our updates are available for all players, so older PLAY:1 units can run the same software as one picked off the shelf today.

We don't have any direct plans available for changing the volume scale on players but I'll pass your concern over to our team for you.
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Lyricist I
Oct 2, 2015 9:52 PM UTC
Hi
Has the minimum level raised quite recently? We're on the BETA programme and on our Play:1 the level seems to be noticeably higher for us at bed time.

Chris
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Lyricist II
Oct 23, 2015 3:56 PM UTC
I have the same problem here.
The minimum volume level is NOT low enough. I can not imagine that this can not be fixed easily
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Ryan S
Retired Sonos Staff
Oct 27, 2015 5:26 PM UTC
There haven't been any specific changes to the minimum volume as of late, but I'll pass on the interest from you guys to the team. Just to get some more information to share, is there a specific player you've found to have too high of a low volume?

Also, have you gone into the EQ settings and turned off "Loudness"? It doesn't directly relate to the volume the player is at, but it can make a difference.
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Lyricist II
Oct 27, 2015 5:37 PM UTC
Hi Ryan,
I did not mention that problem was introduced by an upgrade or change lately. I observe the problem already from the beginning I bought the system. The lowest volume is not low enough.
When my tv is connected I do not observe the problem. When playing via spotify, tune-in or NAS the problem is always there.
Switching off loudness does not bring any solution.
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Lyricist II
Oct 27, 2015 5:41 PM UTC
Maybe to mention, I have a Sonos 5.1 system with playbar, sub and 2x play3
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Ryan S
Retired Sonos Staff
Oct 27, 2015 6:29 PM UTC
Thanks for the details RogerRabbit. Chriswisemanuk had asked above if the volumes had changed recently.

The TV volume tends to be a bit lower than music playback in general, but low volume should still be low. I'll pass on the feedback for you. Have you tried adjusting the volume in different ways to get it at the lowest possible setting? TV remote will adjust the volume or you could use the volume buttons on a mobile controller to get fine control over the adjustments over the volume slider. The volume will still have the same lowest volume options, but it might be easier to hit 3% instead of 5% using the buttons (as an example).
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Lyricist II
Oct 27, 2015 8:54 PM UTC
Hello Ryan, I tried to adjust the volume in different ways. I have the Sonos app installed on my iPad and iPhone. Using the slider or volume buttons on iPhone or iPad does not make any different. You are right that the volume out of the tv is lower. When the slider is on approx 10% the sound from the tv is almost off.
What I also observe (when using spotify or tune-in) is that there is no difference noticable between the last 2 slider steps before the sound is muted.
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