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Trending Lyricist I
Dec 2, 2014 6:07 PM UTC

Lower minumum volume level

The lowest volume is too high. I'd like to make use of the sleep-function of the play 3. Works flawlessly, but the lowest volume is still too high. Please set the lowest volume to be less loud, so i can fall asleep peacefully with some music.
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143 replies

Lyricist I
Jan 3, 2018 11:03 AM UTC
My two sonos play 1 are both far too loud for sleeping. I live in an old house in the middle of the country and the speakers don’t ever go above 50% really as they are so loud and carry right through the house. Excellent for a house party. However the Bose Mini I have goes all the way up so it’s very loud and it can be super quiet for sleeping at night, it can’t be that had for finer volume control
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Lyricist I
Jan 10, 2018 7:33 AM UTC
HELLO SONOS: Can you please fix this issue!? What's up with ignoring so many people/customers with the same issues?? This has been an issue and a tread for more than 2 years now. It's simple, So get on with it - pls. Also- how very kind it would be to respond thoroughly to the remarks in here. People spend a lot of time and energy addressing these issues, the least you can do is to acknowledge your customers and answer. Thank you.
Unfortunately the arrogance of Sonos is limitless, I wonder what employee culture they have, being so blatantly oblivious of their own users and ignoring all requests.
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Contributor I
Jan 19, 2018 3:42 AM UTC
+1. Just adding my voice to the chorus that the lowest volume is too high - noticing it on my Playbase when I like to have a game on as soft as possible but just loud enough to hear a crowd cheer (for example, while I'm multi-tasking on my computer and typing this on the forum). Sonos, please add more granularity.
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Ryan S
Retired Sonos Staff
Jan 20, 2018 12:51 AM UTC
I'll make sure your names are on the request.

As a note, you can also turn off the "loudness" boost in the equalizer, this might help to make the lower level a little quieter for you.
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Lyricist I
Jan 27, 2018 11:33 AM UTC
I would like to add my name to the list.
In many ways the clarity of the sonos system is what makes this a problem. The fact the sound is so clear at low volumes means the lack of control is very frustrating.
I'm a new user and came to these pages expecting to find a way to at the very least personalise the volume settings.
Much as I love music the volume is way beyond my current needs.
I've found the + - buttons on the device are much more sensitive than the in app or phone controls.
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Lyricist I
Jan 28, 2018 10:02 PM UTC
This problem just presented itself to me today when we had guests over. Wanted to keep a very low background volume, but it wasn't possible to have it low enough to be really comfortable to talk to each other. This didn't seem like a problem before, although many people are complaining about it from long ago. Have there been any updates recently that actually changed the volume threshold to be even worse than before?
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Lyricist III
Feb 4, 2018 8:56 AM UTC
Agree, lowest volume is way too high, we need more detailed control in the lower part of the volume slider. Problem is with Play 1, 3(in surround setup with playbase) and 5. Please finally fix this, this has been a problem for many years.
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Contributor I
Feb 26, 2018 4:54 PM UTC
same here, please add me to the list
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Enthusiast I
Feb 28, 2018 10:19 PM UTC
same here, using 2 Play 1 in stereo on my desk, the minimum volume is way too high for background music during office work. Sadly pairing 2 Play 1 in stereo made the minimum volume louder as expected...
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Lyricist III
Mar 17, 2018 8:49 AM UTC
Problem still exists, 2 play one in bedroom (replaced the play1's), music too loud at minimum level. Same with playbase/play3/sub in living room, not enough level of control. And is it me or has the volume of the minimum level go up recently? I start lounge music in the living through my home automation, always on the same 4% level, different online stations or from my NAS. I had to bring it back to 1% this week, otherwise I'll wakeup the whole house in the early morning.
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