Contributor I

Low Volume Control Very Poor

Forum|Forum|8 years ago
February 4, 2018
19 replies
2314 views

The lack of sensitivity of the low level volume control makes adjusting the volume at low level very difficult/impossible.

We like to have music playing softly in the background at times.

It is difficult to adjust the volume to a easy listening soft level. Often it is either off or too loud.

I tried various methods on all the devices I own to adjust the volume and nothing gives adequate level of control.

Searching here on the community for "low volume control" indicates that there are many people complaining about this problem.

Why won't Sonos change the response curve of volume controls to give more granularity at lower end of curve to allow all of the Sonos customers that want to enjoy the music at a low level the ability to easily set the volume at a desired level.

All of you out there that have this same request please put in a Feature Request to Sonos to "Change response curve of volume controls to give more granularity at lower end of curve" lets see if we can get this done.

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Edward R

Retired Sonos Staff

Hi, jpfarrell. I find that muting the volume, then tapping on the slider once, to the right of the "dot", produces an almost inaudible level of sound. Have you not found this to be the case? Can you try that for me and let me know? I will be sure to forward your request regardless. Many thanks, let us know if you need anything else.

Try searching our articles for help with your question: https://www.sonos.com/en/support

J

jpfarrellAuthor

Contributor I

Hi Edward R, Thanks for the reply.

I tried your suggestion but honestly do not see much difference in the control of the volume. I have different players in different rooms and getting them set to a pleasing volume is still very difficult.

I don't understand why Sonos can't provide a fix for this issue.

As you likely know, this have been discussed on this forum by many people for over a year. This exact same issue of no control at low volume.

I have to keep all the slider volume controls within 5% or less of the entire volume control length. Never do I have the volume over 25% even when we want it loud.

Can't a software fix be issued to allow an option of better control a lower end of volume scale?

thanks,

jpfarrell

C

Chuckb

Contributor II

Hi there,
I've been having the same issue with my Play 1s and it's driving me nuts. Typically, i can't play music in my bedroom on the evening because I can't lower the volume to something decent. I have the choice between too loud and no sound whatsoever. That happens whether i use the Sonos application or the volume button on the speakers. I'm literally thinking about switching to another brand because this is so annoying and so basic to fix.
Can we get an update please ?
Thanks.

J

jpfarrellAuthor

Contributor I

I've been asking for this for a long long time. Why can't Sonos do something about this? If you google this topic you will find many people with the same complaint.

SONOS????????

G

Ghandalf

Contributor I

This is really anoying indeed, And should not be too difficult to solve, but at least we need more likes on the orignal post to get Sonos attention....

J

jpfarrellAuthor

Contributor I

I can't understand why Sonos can't make this simple mod????????????????

C

Chuckb

Contributor II

FIXED IT.

I went ahead and got myself a nice, cheap, water resistant, little Bluetooth box from Bose. Every evening, I turn off my Sonos and run the Bose from my phone. Works like a charm. Sound is great and volume control actually works.

Pathetic, I know. But true story unfortunately. Thanks for nothing, Sonos.

J

jpfarrellAuthor

Contributor I

I agree....Sonos support to loyal customers has really changed for the worse...can't understand why they would ignore all of us?????????

J

John B

For many of us this feels like a parallel universe. Like Edward R, I find the music almost inaudible if I slide to zero then tap once on the slider to set minimum volume. Perhaps our hearing is going.

C

Chuckb

Contributor II

John B, how are from your speakers to you sit/lay when you listen to your Sonos? My room is quite small so the two P1 speakers are right next to the bed. I imagine if my room were bigger, that wouldn't be that much of an issue. That said, I've never owned a piece of audio equipment that I couldn't set to a minimum volume that worked for me before.

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