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Contributor II
November 22, 2019
Question

logging out of the app on all devices

  • November 22, 2019
  • 6 replies
  • 1576 views

Hi there,

I types my username and password into the sonos app on my tenants device so he could control bass and treble. But he has moved my volume limits to 100%. How do I unclog him out of the sonos app so he cant gwr to those settings. Thanks. 

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    6 replies

    November 22, 2019

    Evict him?

    Contributor II
    November 22, 2019

    Evict him?

    Not helpful

    November 22, 2019

    If you change your account password that might lock him out. Thst is what I would try first.

    jgatie
    November 22, 2019

    If the password change doesn’t work, you will have to reset his controller app.  

    Contributor II
    November 23, 2019

    If you change your account password that might lock him out. Thst is what I would try first.

    Yeah I did try that, but sonos doesnt automatically sign you our of all apps and force you to log in again. :( 

     

    I think doing it on the app is the only way. 

     

    This is a flaw in design really. It should force you to log back in when a password is changed. 

    Contributor II
    November 23, 2019

    Last thing I have tried is  hanging my email for sonos to my secondary email. Will be interested to see if this works.