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Limited functionality > Sonos controller & Google Play Music All Access

Forum|Forum|11 years ago
October 11, 2014
21 replies
10389 views

I have subscribed the Google Play Music All Access. The Radio recommendation is great - and the reason for my choice of Google - yet I am generally dissapointed by the fact that features available on the web interface are not available on the Sonos controller. The Sonos controller (for Google Play) is a very poor transposing of the features available on the web interface.

Here are some examples :
> auto playlists (Thumbs up) not available on Sonos.
> no possibility of seeing the upcoming tracks of a 'radio', very very frustrating.
> access to the button for creation of a 'radio' is hidden behind the 'info & options' button.

Hopefully Sonos and Google can work together to enrich the user experience. I feel leftover over with a sub standard service/product using the Sonos controller.

I am so frustrated I am contemplating alternatives.

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G

gtrance

Enthusiast I

I have just started a trial with gpm arter my 12months deezer subscription ended.

Very disappointed to see i cannot add to a Google playlist from within sonos. An essential feature. Yes i can cast direct from the gpm app but then i lose sonos functionality and have to switch between the two apps to access all features.

Is there any chance that sonos/google will ensure all features are available within sonos? Really feels like pure laziness not to ensure the service is complete.

Paulw123

Virtuoso

I tend to cast direct from GPM, to either sonos or cromecast audio, so don't use sonos app much anymore. I usually stream a new release album, or a google radio station of grouped similar artists that I like. I can't see me buying anymore play units until sonos intergrate with CA better.

M

mha

Contributor I

Have you guys had issues with google radio pausing and unable to playback songs after a few minutes casting to Sonos system? This just started happening to me recently.
Radio streams fine on Nexus 7 device when I do not cast it to Sonos.
Any ideas?

Airgetlam

Interference in your wifi communicating to your Sonos speaker would be my guess. Look for sources of interference. Change the wifi channel you're using (and don't use "automatic" if your router has that option). Try rebooting both the speaker (s) and the router. Finally, look at the option of reserving IP address space for your speakers, which would be in the router manual.

Bruce

M

mha

Contributor I

Unfortunately google wifi system does not allow for wifi channel selection.

I

ings

Enthusiast II

4. There's a bug in the Sonos app's list of Stations ('Radio') within the My Library View. It appears to include all the GPM Stations you've ever had, ie. including all those Stations you've long since deleted. As such, the list is wrong and essentially unusable.

Any chance this could be investigated (or the issue passed onto Google)? Tricky for me to flag this directly with Google as the native GPM app/webapp work correctly.

I was just on another thread observing (OK complaining!) about another basic Sonos/GPM integration bug that hasn't been fixed in two years. And here's another basic and unresolved bug, which I run into regularly, which is at least a year old.

I read in the trade press that Sonos' new CEO is trying to reinvigorate the company and give it a bias for action. I hope he is successful, so this kind of nonsense stops.

Dave Ings

Tyler M

Retired Sonos Staff

Hi mha, we would be happy to take a look at a diagnostic of your Sonos system for you. Reply here with the confirmation number.

@Dave, thanks for the feedback we're always looking to improve the Google Play Music experience and we'll pass this along to our development team and the team at Google Music.

I

ings

Enthusiast II

Hi Tyler,

I thought I'd follow up by mentioning that I got so fed up with this basic Sonos/GPM stations integration bug that I switched my primary music service from GPM to Spotify, for which the Sonos integration is far better (at least on iOS).

I am a loyal Sonos customer, so I dumped GPM. However others might dump Sonos I think. So this basic bug needs to be fixed and the generally poor GPM integration really needs to be addressed, IMHO.

Thanks for listening.

G

gtrance

Enthusiast I

Still not able to add to google playlist from within Sonos app. Can this please be added? It must be simple enough to implement.

M

MeAgain

Lyricist III

Dear Sonos,

Why are you not able to enhance the Google Play features?

Your customer

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