latest controller update (8.2.2)

Forum|Forum|8 years ago
December 15, 2017
10 replies
1463 views

I am trying to update to the latest controller (as it want let me play anything until i do) on my iMac but keep getting error code 1100. this appears to be "end of tape" how do i fix this. If i uninstall and reinstall, will i lose my link to my music on my mac from other controllers?

controller update

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

J

John B

It is fine to try uninstalling the app. This will have no impact on your Sonos music library, details of which are stored on the players, not in the app.

HickHop

Lyricist I

I have the same problem trying to update the app on my iMac. Did you try uninstall? And if you did, did it work?

K

keeper

Enthusiast I

I upgraded, it failed, i deleted it only added two of my players, i deleted and it added them all.
I'm afraid thats just the quality you get from Sonos these days, from being a market leader to rubbish all in one app update.

K

keeper

Enthusiast I

Spoke to soon , it lost my rooms again.......

K

keeper

Enthusiast I

No they are back again, seems like open, quit, open, quit, at some point you get lucky.

pwt

Virtuoso

No they are back again, seems like open, quit, open, quit, at some point you get lucky.

You have some kind of networking issue. What does 'About My Sonos System' report?

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

K

keeper

Enthusiast I

A network issue that just happens to appear when I update Sonos when it’s been playing fine all day.

I have crap application from a company that no longer cares

pwt

Virtuoso

A network issue that just happens to appear when I update Sonos when it’s been playing fine all day.
I have crap application from a company that no longer cares

Whatever you say. Being assisted is optional, as is offering assistance.

Working perfectly for me across two houses, numerous devices, numerous services, controllers running on iPhones, iPads, Kindles, Macs, and Windows machines. Guess I must just be lucky. Now unsubscribing from this thread.

4 x P:5 | Sub | 4 x P:1 | 3 x Connect | 2 x Boost | Connect:Amp | 2 x One | Amp | Move | Port | Era 300

S

Stumpy2014

Contributor I

Don't update...the new apps are as broken as anything I've ever used. Got 8.2.2 loaded and "service unresponsive" error is a non-stop problem now.