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Contributor I
May 8, 2024 4:21 PM UTC
Question

last.fm

The new app removed the last.fm service so we can no longer scrobble music. Thanks for not giving us the heads up before upgrading. So upset!

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16 replies

Gwenddoleu
Enthusiast I
May 9, 2024 6:23 AM UTC

I hope it's just temporary. Otherwise...

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CanisLupusNL
Lyricist III
May 14, 2024 6:32 PM UTC

Although I dont see the Last.fm.option / settings anywhere in the app, my scobbling does seem to work with latest app and firmware... 

(and yes Last.fm is very important to me) 

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https://www.last.fm/user/lupusv/
Gwenddoleu
Enthusiast I
May 14, 2024 7:20 PM UTC

Although I dont see the Last.fm.option / settings anywhere in the app, my scobbling does seem to work with latest app and firmware... 

(and yes Last.fm is very important to me) 

Exactly the same as you. Scrobbling still works, but I am wary that they will at some point allow themselves to remove that. I will be reassured when Last.fm will appear again in the services list.

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CanisLupusNL
Lyricist III
May 15, 2024 9:12 AM UTC

Yes, hopefully Sonos understands this is a very important feature for users!

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https://www.last.fm/user/lupusv/
Gwenddoleu
Enthusiast I
May 16, 2024 8:55 AM UTC

There is a discussion on the Last.fm forum, but it seems that no one at Last.fm wants to respond or reassure us. Don't hesitate to post new messages to show that we exist and that the Last.fm team puts pressure on Sonos so that the service is restored.

 

Last.fm service not anymore accessible in Sonos - Get Help / Apps and Scrobbling - Last.fm Support Community

 

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CanisLupusNL
Lyricist III
May 16, 2024 10:52 AM UTC

I added my reply there as well :)

There are also some threads on Reddit: 
https://www.reddit.com/r/sonos/comments/1cnul0h/recent_sonos_app_update_has_removed_the_lastfm/

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https://www.last.fm/user/lupusv/
Gwenddoleu
Enthusiast I
May 17, 2024 1:03 PM UTC

There is an official answer from Last.fm about that here :

 

https://support.last.fm/t/last-fm-service-not-anymore-accessible-in-sonos/93376/4

 

Things are simple : Last.fm offered help to Sonos to implement the service, something that wouldn't be complicated. They are still waiting for an answer from Sonos.

 

SO IF SOMEONE OF SONOS IS READING THIS : DO SOMETHING TO FIX THE ACCESS TO LAST.FM SERVICE. AND ASK HELP FROM LAST.FM THEY ARE READY TO HELP YOU! AND THE LEAST OF THE COURTESIES IS TO ANSWERING AND GIVING US AN APPROXIMATE DATE OF THE FIX.

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Lyricist III
Jun 24, 2024 5:36 AM UTC

It’s not scribbling to Last FM for me, any longer; and I am deeply disappointed. The connection to Last FM meant a great deal to me. 

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CanisLupusNL
Lyricist III
Jun 24, 2024 7:03 AM UTC

O wow, that would be crazy!
For me it was still working yesterday, but also have concerns as the service isn't selectable anymore in the app.

Hopefully this gets restored soon!

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https://www.last.fm/user/lupusv/
Lyricist III
Jun 24, 2024 7:06 PM UTC

It is scrobbling… there was just the notorious delay when using Spotify. But I am scrobbling from Bandcamp now, and am delighted.

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