Contributor I

Issues with new Sonos S2 app on 7T Pro

Forum|Forum|5 years ago
December 10, 2020
3 replies
119 views

Since upgrading to new Sonos S2 app I no longer have play controls in the notification drawer or on the lockscreen. Anyone else seeing this?
Have tried adjusting notification settings in the app and in the OS (running 10.0.9) but to no effect. Tried to clear the app cache as often fixes app issues but no change. Same issue even after full device wipe!
A friend with 7T does not have an issue so wonder if this is specific to the Pro?
Any help appreciated!

Sonos S2

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Simon B

Retired Sonos Staff

Hi @hegmannkris, Thanks for reaching out, and welcome to the community. Sorry to hear about this issue on your OnePlus device. Upon checking, this is still a known issue as per our team on some OnePlus devices about the music controls on the notification drawer. I’ll keep this in the know with our specialists for any updates.

Please, feel free to let me know if you require any further information.

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hegmannkrisAuthor

Contributor I

Thank you for your interest in my sound problem

Moderator edit: removed link from post.

Airgetlam

Likely because that link has nothing whatsoever to do with Sonos? It’s merely an advertisement for downloading ringtones. Per the Sonos forum Code of conduct here:

- Keep it spam-free. The Sonos Community is provided as a service to Sonos customers and is not intended for the promotion of third party services, products, websites, or organizations. Please refrain from posting content that would constitute advertising, junk mail, spam, chain letters, or any other form of unauthorized solicitation.

Bruce

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