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Phil W
Contributor I
May 15, 2024 7:42 AM UTC
Answered

Is there any way to downgrade the Sonos app?

I've read in this forum that everyone appears to be having major problems with the current version of the app. Unfortunately, I have the same issues; lost playlists, lost access to radio stations (doesn't like Radioplayer, My Tuner etc) . I've tried contacting them but the Chatbot  just takes you round in circles. Is there an email address to try? Or anyway to downgrade the app?

Thanks 

 

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    1eeAnswer
    Contributor I
    May 15, 2024 9:53 AM UTC

    If you're on android you can get the previous version of the app here

     

    https://en.softonic.com/download/sonos/android/post-download/v/16.1

     

    Be sure to disable auto updates in play store for the sonos app. 

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    14 replies

    1eeAnswer
    Contributor I
    May 15, 2024 9:53 AM UTC

    If you're on android you can get the previous version of the app here

     

    https://en.softonic.com/download/sonos/android/post-download/v/16.1

     

    Be sure to disable auto updates in play store for the sonos app. 

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      Phil WAuthor
      Contributor I
      May 15, 2024 11:23 AM UTC

      Thanks for that. Changed all the permissions in settings to allow access from unknown apps and the phone still won't allow update to the Sonos app.

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      1ee
      Contributor I
      May 15, 2024 3:15 PM UTC

      Thanks for that. Changed all the permissions in settings to allow access from unknown apps and the phone still won't allow update to the Sonos app.

      Did you first uninstall the most recent version? 

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      Phil WAuthor
      Contributor I
      May 15, 2024 8:46 PM UTC

      No, I will try it.

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        Phil WAuthor
        Contributor I
        May 15, 2024 9:02 PM UTC

        Uninstalled the new (and useless) app. Reinstalled the old one, having first disabled auto update as you said and it works a treat. Everything works, favourites, playlists, alarms, music library, access to Radio player and my tuner etc.

        Many, many thanks.

        Phil

         

         

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          Henrik Brix
          Lyricist I
          May 16, 2024 5:06 PM UTC

          Is there a way to downgrade the app on IOS?

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            Johnnyrocket1111
            Enthusiast II
            May 16, 2024 7:00 PM UTC

            Is there a way to downgrade the app on IOS?

             

             Not since they removed apps from iTunes. You used to be able to remove and sync the older version. I did that many times when, MyRadar would update making it useless it.  Apple changed that. 

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              Phil WAuthor
              Contributor I
              May 16, 2024 7:12 PM UTC

              I use Android and another user has given me an option that has worked. Sorry

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              Vacman
              Contributor I
              May 16, 2024 9:13 PM UTC

              Has anyone found a work around for iOS to get back to the old Gold version? This new app SUCKS. As installer it’s a PITA and as a user. Did anybody test this thing?

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              Audio Video Professional
                Blue cat
                Contributor I
                May 26, 2024 8:30 PM UTC

                If you're on android you can get the previous version of the app here

                 

                https://en.softonic.com/download/sonos/android/post-download/v/16.1

                 

                Be sure to disable auto updates in play store for the sonos app. 

                I have uninstalled the new version 80. app and downloaded the old version 16.1 from the link above.

                Works just fine now

                Make sure you switch off the auto update in the app and in Google Playstore otherwise it will update back to version 80 and you'll be back to square one!

                Regards...

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