Contributor I

Is there a way to disallow visitors from controlling the Sonos music ?

Forum|Forum|9 years ago
September 14, 2017
15 replies
12307 views

Hi, (A question I asked Sonos, with their reply. I wonder if anyone else would support this suggestion, thanks). >>
My Sonos system is great, but we had a party and some of our friends are on the wifi.
A couple of them went onto the Sonos system on their phones and started playing inappropriate tracks and controlling the playlist.
Is there a way to disallow them from controlling the Sonos. I.e. possibly require a user password access.
Many thanks
Kind regards SteveMap.
>>
This is the response from Sonos Customer Care >>
>> Good morning Steve,

Thank you for contacting Sonos Customer Care.

I am sorry that people were able to access your Sonos system whilst holding a party. We want to try and provide music in the household that is easy for the whole family to access, as this is the case the Sonos system does not have any restrictions to who can access the system. As long as someone is able to connect to the Wi-Fi they will be able to access the system.

In this instance I am going to submit this as a feature request for you as this may be a feature that could be added to the system in the future. I also recommend visiting the Community portion of the Sonos page to discuss this potential feature with other like minded Sonos Customers who may want this feature included as well.

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melvimbe

Yep, this comes up often. The common recommendation is to password protect your wifi network and don't give it out to guests. Most modern routers provide a second guest network for guests to use without a password, with internet access only. Of course, you could also no longer invite people to your home who can't stop themselves from playing inappropriate music.

It's completely my opinion, but I think there is a chance there could be a password feature added before the end of the year. There is an upcoming integration with Amazon Alexa, which could very well work by accessing your sonos system from outside your local network. If that's the case, a password would definitely be required. Even if it's not Sonos has talked about integrations with Google and others in the future. In this day, not being able to access the system from outside the network, and thus requiring a password, can be a very limiting factor for integration.

Danny

Smilja

[...] Even if it's not Sonos has talked about integrations with Google and others in the future. In this day, not being able to access the system from outside the network, and thus requiring a password, can be a very limiting factor for integration.

No offence, still, in that case I hope Sonos is going to set up a charge for every »HELP, I HAVE FORGOTTEN MY PASSWORD« support request, because those will come in by the dozens – on every single day.

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

S

Steve MapAuthor

Contributor I

Thanks

melvimbe

I wouldn't think it would be too much of a workload. It's not like sonos is protecting financial records, so it can be quite simple. Not much complexity required in the password, allow device to remember password, and reset by sending user an email. Pretty common these days. There will be some who call instead of clicking 'Forgot password?', but that should be rather rare.

Danny

Stuart_W

World-Class Superstar

The best way for this is to set-up a guest network that you allow your guests access to.
Whilst I understand the concerns and issues regarding guests accessing Sonos if you allow visitors access to your network they ALSO have access to any devices and drives attached to that network. I would have though that ought to be more of a concern.

Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2

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Steve MapAuthor

Contributor I

Hi, regarding Guest access. Is it the case they won't be able access the rest of the network, hence won't be able to Access Sonos. I didn't realise that. It's worth a try, thanks. SteveMap

K

Keithmac

Virtuoso

Yes Guest access would block access to your network. Another option for Sonos would be allowing access based on MAC adresses but to be honest for you guest network sounds best all round (or just kicking them out of your house..

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Steve MapAuthor

Contributor I

Great thanks

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Steve MapAuthor

Contributor I

Many thanks for your replies. I have now set a Guest Wifi and, yes it blocks people from logging onto Sonos, hooray. I've also changed my main router password so previous users cant log in.
thanks for all your help.

J

John McCabe

Lyricist III

Guest networks are fine, but that's not a solution for people, e.g. students who share a house and WiFi and want to use their Sonos Play-1 for their own music without having hundreds of other people controlling it.

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