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polymerchm
Contributor I
December 21, 2020

iPhone App only shows first 8 playlists

  • December 21, 2020
  • 6 replies
  • 113 views

We just created a number of playlists.  Only the first 8 show up on the iPhone app in the Favorites (the only place I seem to be able to find the playlists).

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6 replies

Rowena B.
Rowena B.
Retired Sonos Staff
December 22, 2020

​Hi @polymerchm, 

Welcome to the Sonos community and thanks for letting us know about your concern. To help you out with this, can you please provide more details about the issue? Did you create the playlist in the Sonos app? What music service? Are you getting any error messages?

It would be great if you can send us a diagnostic report to check your Sonos system. Please do not hesitate to reach out if you have further questions or concerns. We are always happy to help out.

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John B
December 22, 2020

Tap the word ‘Playlists’

polymerchmAuthor
Contributor I
December 23, 2020

I realized that tapping the Playlists> ?”button” brings up all the playlists.   The collection view shows only the first 8.

106rallye
106rallye
December 23, 2020

Why would Sonos not show all playlists at once?

controlav
controlav
Lead Maestro
December 23, 2020

Why would Sonos not show all playlists at once?


It does on desktop (where the screen is larger) and in third party apps (which dont bother with the My Sonos junk at all).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
John B
December 23, 2020

Why would Sonos not show all playlists at once?


It does on desktop (where the screen is larger) and in third party apps (which dont bother with the My Sonos junk at all).

'My Sonos' really is an inconsistent mess isn’t it? It has been ever since the mobile and desktop apps diverged. 

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