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torontopaul
Contributor I
October 6, 2017
Answered

iOS update - can't switch room control??

  • October 6, 2017
  • 22 replies
  • 2604 views
Hi - potentially a stupid question, but after the new update to iOS 11 and associated Sonos Controller update on iPhone, I can't figure out how to switch the room I am controlling sound for.

As an example - my controller now can control "Living Room". No problem. But if I go upstairs and want to control "Bedroom", I can't switch control away from "Living Room" to "Bedroom". In the old app it was easy, but I can't figure out how make the switch in the new app. Tapping on the bottom middle room icon merely brings up a list of my Sonos locations and the option/ability to group/ungroup speakers, which doesn't solve my problem.

Any ideas? Thanks in advance.
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      Best answer by Ryan S
      In the Now Playing Screen (not the icon dock), at the bottom, tap the room location in red text, then tick appropriately.
      This is to group rooms together, to change the room control, follow these directions:
      Not the red room name on the "now playing" screen.
      Bring up the bottom dock/shortcuts. The "Rooms" icon in that toolbar.
      You can swipe the Now Playing screen down and you'll see the tabs at the bottom, pick the one with the House icon.

      22 replies

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      sonnyyy
      Lyricist I
      November 25, 2017
      Thank you so much for this topic and the answers. I couldn't figure this out as well and it made me feel extremely stupid. I'm usually fairly tech savvy and have had a few Sonos players for about 5 years.

      This is the worst app update to date. Not intuitive at all! I open the app about 15 times a day and since the update I have to actively think and search for how to do what I want to do. That is after having the update for a month or so already... either I'm stupid or the new update is a major fail.
        sonnyyy
        Lyricist I
        November 25, 2017
        Now that I know how it works it's actually really insane to think that I couldn't figure it out myself seeing as how easy it is. It is strange how the brain works. Like somebody said maybe it is the contrast. But even though it seems easy (now), Sonos did apparently not research the users mental model seeing how many have a problem with it.
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