Skip to main content
Chrisbanner
Avid Contributor I
September 29, 2016
Question

iOS app keeps asking me to update....then doesn't...

  • September 29, 2016
  • 12 replies
  • 2115 views
Must be a bug with this? I am not running the beta software.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    12 replies

    Show previous replies
    John B
    September 30, 2016
    If, instead of clicking Update Now, you go into Settings and click Online Updates, does it also fail then?
    Stuart_W
    Stuart_W
    World-Class Superstar
    September 30, 2016
    Hi Jeff

    I have 2 Play 5s and 2 Play 1s on the same network. So you're saying the Play 5s are up to date but not the Play 1s? How could this be? And how do I isolate the Play1s to update? Seems fairly complicated.....have also tried rebooting the router and have multiple iOS devices running the controller and all show the "update now" symbol at the top of the menu.

    It may just be that the network strength to the Play 1 isn't quite up to the job of updating the Play 1.

    Try what Jeff S says and if it still won't update then try wiring the Play 1 to the router or even to one of the Play 5s and then running update from the controller
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Terms & ConditionsAccessibility statement