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Contributor I
November 9, 2017
Answered

IOS 11.1 and Trueplay not working

  • November 9, 2017
  • 4 replies
  • 440 views
2 days ago I set up two Sonos 1 plays in one room. All ok until I began the Trueplay part. SONOS app needs to get permission to access the iPad microphone. The app did not appear in the “Settings / Privacy / Microphone” section. I have created submitted this to SONOS support but have not heard from them for 48 hours - help!
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Best answer by Mr4boys
Trueplay cannot function without using the iPad microphone in order to set it up for the first time!

4 replies

Airgetlam
November 9, 2017
What happens when you try to run TruePlay without earlier changing the settings in Settings/Privacy/Microphone?
Bruce
Mr4boysAuthorAnswer
Contributor I
November 9, 2017
Trueplay cannot function without using the iPad microphone in order to set it up for the first time!
Mr4boysAuthor
Contributor I
November 9, 2017
Now I've mistakenly pressed a button which has made this question supposedly answered!
It hasn't been - but I can't revert it back!:@
Airgetlam
November 9, 2017
No worries.

Is there not a popup that allows you to grant the app the control of the microphone when you attempt the TruePlay process? I'm not near my system currently, so I can't do any testing.
Bruce