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bach42g
Contributor I
September 20, 2016
Answered

IOS 10

  • September 20, 2016
  • 12 replies
  • 2255 views
Hi, i have upgraded to iPhone 7 recently. Understand that i cannot perform True Tuning due to iPhone7/IOS 10 is currently not supported yet. May i know if there is a software update coming soon? Thanks.
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      Best answer by Ryan S
      Great news everyone, the Sonos app on the iPhone 7 and iPhone 7 Plus are now able to run Trueplay tuning on Sonos. You don't need to make any special updates either. So long as your system is updated to Sonos version 7.0 you'll now be able to run Trueplay tuning. Also, with version 7.0 we added support for home theater tuning. So you can now tune your PLAYBARs too.

      12 replies

      Kumar
      September 20, 2016
      Have you tried doing it and found this to be the case?
      bach42gAuthor
      Contributor I
      September 20, 2016
      yes. tried and a msg said its doesn't support iPhone 7/ios 10
      Bezzer
      Trending Lyricist I
      September 20, 2016
      I have iOS 10 on my iPad and it works ok on that (not much help to you I know)
      Kumar
      September 20, 2016
      Hopefully someone from Sonos will have a better answer soon.
      bach42gAuthor
      Contributor I
      September 20, 2016
      So could the issue be the iPhone 7? Or IOS 10?
      Kumar
      September 20, 2016
      From an earlier reply, the 7 phone it looks like. Borrow an older one and do the tuning; it is a one time thing unless you relocate the speaker. And you can still toggle it on/off from the new phone, I am pretty sure.
      MikeV
      MikeV
      September 20, 2016
      My guess is that Sonos needs to ensure that the microphone in the iPhone 7 has the same consistent performance as the microphones in the past iPhone models. So they'll probably test over a variety of devices over a range of time before enabling the iPhone 7 to be able to perform TruePlay tuning.
      The S in IOT stands for Security.
        Hepoika
        Hepoika
        Lyricist II
        September 25, 2016
        I'd like to share a related issue to the original iOS10 question: After updating iOS10 on my devices (iPhone5 and iPAD) - and updating Sonos app - it's not possible to get access to music services like Spotify or Deezer and choosing radiostations is not possible either. On iMac with Yosemite in same network everything still works. iPhone7 with iOS9.x was still working fine too. Who knows a workaround for this issue (error 1101)?
        Bezzer
        Trending Lyricist I
        September 25, 2016
        iOS 10 working fine for me so maybe not an iOS issue
          Hepoika
          Hepoika
          Lyricist II
          September 25, 2016
          I think that you're right @Bezzer! Meanwhile I've found in another forum discussion the suggestion to change the DNS on the WiFi settings on the device into f.e. 8.8.8.8 (overwriting the exsisting values and this works. TuneIN, Deezer and Spotify are accessible again from both iPhone and iPad. It seems to be an internet provider/modem issue (Ziggo)
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