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phrough
Contributor II
December 24, 2020

In app promotions

  • December 24, 2020
  • 2 replies
  • 91 views

If I clear a promo or suggestion once don't show it to me again. I spent a lot of money on Sonos products and don't want to be bombarded by never ending up sells.

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2 replies

John B
December 24, 2020

I realise that you may be saying that you want to receive these messages once and once only

But if you would rather not have them at all you can opt out by logging into your account on the Sonos site and opting out

 

    Mark P
    Mark P
    Retired Sonos Staff
    December 24, 2020

    Hi @phrough.

    Welcome, thank you for reaching back to Sonos Community.

    Sorry for the inconvenience it causes you.

    You can disable in-app messaging at any time using the steps.

    To turn in-app messaging off, log in to your account at sonos.com, and select Profile. Click Edit Profile and uncheck "Sonos App" under Contact Options.

    You can turn in-app messaging back on at any time by going back to your Profile and checking the box for "Sonos App" under Contact Options.

    Let us know if it works. If you need help with any other information, please be sure to let us know.

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