Imported Playlists not refreshing

Forum|Forum|7 years ago
October 15, 2018
3 replies
573 views

I have a large iTunes library that I like to play through Sonos. I have recently gone through my iTunes Library and deleted several playlists that I no longer listen to. However, when I sync my iTunes library with sonos, these deleted playlists are still showing up in my imported playlist within the Sonos controller app. Why are they not being removed and how do I remove them?

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Best answer by Edward R

In that case, I would recommend getting in touch with our support team via telephone. This way they can assist via a remote session. Many thanks, we look forward to hearing from you.

Edward R

Retired Sonos Staff

Hi, mattlc10. Can you please locate the .xml file in your iTunes folder on your computer, then see if its "modified" date is current? The .xml file is an Apple file responsible for keeping playlists in order. If this is not up-to-date then other programs cannot recognise your playlists correctly. Thanks.

Try searching our articles for help with your question: https://www.sonos.com/en/support

M

mattlc10Author

Contributor I

Edward,

The itunes library .xml file is up to date. It has a last modified date of today when I made my recent change to the library.

Edward RAnswer

Retired Sonos Staff

In that case, I would recommend getting in touch with our support team via telephone. This way they can assist via a remote session. Many thanks, we look forward to hearing from you.

Try searching our articles for help with your question: https://www.sonos.com/en/support

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