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Contributor I
October 10, 2022
Answered

I have the soundbar in the room, not at the front but at the back.

  • October 10, 2022
  • 27 replies
  • 4002 views

Hello from France,

When you put the soundbar at the front, all works well.

When you put the soundbar at the back, the L/R audio are inverted.

Is there any feature to revert the audio channel for a entire room ?

If not, how to ask for a new feature ? This could be useful.

Best regards,

 

 

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Best answer by Corry P

Hi @Julien75013 

Welcome to the Sonos Community!

Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

27 replies

Contributor I
October 14, 2022

“Solved” implies there’s an issue. There isn’t. I marked my answer as the Best Answer because it was the best answer on the thread to the questions you asked.

It's an arbitrary choice on your side, your interpretation. Strange community here, that is sufficient to it-self, even if it don't solve anything. I consider my question as an real issue. It can be not a problem for you, since it isn't installed at your home. But this is an issue for me. I would rather marked as unresolved since nothing could resolve the issue at present.

Corry P
Sonos Staff
October 14, 2022

Hi @Julien75013 

I meant the Beam is performing exactly as designed, so there isn’t an issue. But you have made a feature request, which is what you were asking how to do.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Contributor I
October 14, 2022

I meant the Beam is performing exactly as designed, so there isn’t an issue. But you have made a feature request, which is what you were asking how to do.

 

This is not a Beam. Whatever you have in a room, it could reverse the entire room. Like a mirror. So if you have only one ARC, it should be able to reverse the ARC (or the Beam). It also could works if you have many speakers.

 

I ignore how the feature is transmitted to the team. Everything is opaque, there is no transparency. Marked it solved is also unclear, it could be interpreted as “ we don’t need to see this thread anymore “, whereas the need still exists, the demand is still unsolved.

 

You may change your point of view if you were in my place.

October 14, 2022

As I am not a Sonos employee, I am free to say that the need for this is shared by a tiny number of users, all of whom are trying to use their Sonos in a way that it is not designed for.  Some may want it to accommodate a setup which is a travesty of a surround system.   Even if this is a simple change (which I doubt}, why should Sonos devote a single minute of scarce development time to a change that encourages misuse of the product?  

The suggestion has been passed on.  My prediction is that this will never see the light of day or get anywhere near it.  And quite rightly so.

Contributor I
October 14, 2022

Even if this is a simple change (which I doubt)

10 lines of code, more or less. Every person who doubt about it, knows nothing at all.

It’s like, routing a phone number to another… just a transfert, like the channels L / R.

It is more a war between jurists, patents and google ; but not a problem of time.

The world is changing, but the purists are not. However, the earth is no longer flat.

Corry P
Sonos Staff
October 14, 2022

Hi @Julien75013 

My apologies - the Arc is performing as designed.

The best way to make a feature request is to simply ask for the feature here on the community - exactly as you have done. When your request is read by a moderator, we’ll identify it as such and manually add a moderator tag (invisible to you) marking the thread as a feature request, also letting you know we have done so. This reply usually ends up as the Best Answer on the thread because it is our response to your request for a new feature to be added.

Next, a member or our product development team can simply generate a report of all thusly tagged threads and go through them for assessment. An important part of this assessment will be “will this feature, if added, cause more issues for people who don’t need it, than it fixes issues for people who do?” If the answer is “yes”, then the feature is unlikely to be added - unless trends change. What we don’t want is to have so many options in the app settings that people find it difficult to properly configure their systems.

We do value all the feedback we receive, however, and if interest in a particular feature grows (you are not the first to suggest flipping the channel chirality, and with the use of projectors on the rise, there may be many more) then it may indeed be implemented in the future.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Senior Virtuoso
October 14, 2022

Good, detailed answer, @Corry P. Why not close the thread now?