Skip to main content
Contributor I
Oct 9, 2025 4:57 PM UTC
Answered

I can't change my e-mail address

I just went to go change my e-mail address on file and despite repeated attempts to edit and save, the new email address won't stick. I was able to edit my street address just fine but I cannot get the e-mail address to change. Any ideas?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Airgetlam
AirgetlamAnswer
Oct 9, 2025 5:38 PM UTC

Or call Sonos Support to discuss it.

Bruce

2 replies

106rallye
Oct 9, 2025 5:30 PM UTC

Make a new account and transfer your account? See https://support.sonos.com/en/article/transfer-your-sonos-system-to-a-new-account

Translate
Airgetlam
AirgetlamAnswer
Oct 9, 2025 5:38 PM UTC

Or call Sonos Support to discuss it.

Translate
Bruce