How to stop the S1 app telling me to use the S2 app?

Forum|Forum|2 years ago
January 30, 2024
2 replies
840 views

Split system been fine for a long time.

Today when I start the S1 app (on iOS) it tells me “Use the Sonos S2 app”, but I can’t as I have a Play:5 Gen 1.

PC S1 app works without complaint.

How can I stop the S1 app from doing this, so I can actually use it?

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Best answer by controlav

Thanks Corry. I just did a “forget this system”, killed the app, restarted it, and its all good now. No power-downs or shenanigans required.

Corry P

Sonos Staff

Hi @controlav

Thanks for your post!

Have you tried a reset of the S1 iOS app? You will need to power-off your S2 system in order to connect the reset S1 app to the S1 system afterwards, of course.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

controlavAuthorAnswer

Lead Maestro

Thanks Corry. I just did a “forget this system”, killed the app, restarted it, and its all good now. No power-downs or shenanigans required.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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