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Avid Contributor I
Sep 9, 2018 7:30 PM UTC
Answered

How to stop next update from destroying my working system?

iPad using ios 9.3.5 working fine now... don't want to lose it (as I did my desktop running OS 10.6.8

How to stop or block updates that will (UNANNOUNCED) obsolete my hardware?

I can not see an off switch on the setting screen in v9.1 controller which INSISTED I UPDATE MY SYSTEM and apparently only updated the SPEAKERS? It was working fine before so why did I need an update?
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Jeff S
Jeff SAnswer
Retired Sonos Staff
Sep 12, 2018 8:37 PM UTC
iPad using ios 9.3.5 working fine now... don't want to lose it (as I did my desktop running OS 10.6.8

How to stop or block updates that will (UNANNOUNCED) obsolete my hardware?

I can not see an off switch on the setting screen in v9.1 controller which INSISTED I UPDATE MY SYSTEM and apparently only updated the SPEAKERS? It was working fine before so why did I need an update?


Hi Neal_11,

You can disable automatic updates in the Sonos app's settings menu under advanced settings. This will prevent your Sonos speakers from checking for updates automatically. You will also want to disable automatic updates on your controller's app stores as well. If your smart phone, for example, has automatic updates enabled in its app store, it may update the Sonos app on its own. Even though your speakers aren't set to update, your phone's app will prompt you to do so if it automatically updates the app.

This way you can choose when and iff to update your system.
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21 replies

Lyricist III
Mar 3, 2020 12:48 PM UTC

I don't think they bother to answer your question. I will stop to recommend the Sonos system to my friend. 
You force us to have to update our system even we don't want to. If we don't update we will lose some functionality on our system. That is ridiculous. Don't change something working totally fine to a brick. 

Don’t feed him Ken.  He’s only registered to have a rant.

Yes. Don't feed me. I don't need that. LOL

Is it wrong to just share my opinion? Is it a community or what?

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Mar 3, 2020 1:49 PM UTC

Hi Ken,

You don't get it, do you? What we mean in here is stop the Sonos update.

You can turn off Sonos update in various ways - everything from turning off auto updates in all of the apps/controllers to locking Sonos kit off from updating at all - or even accessing the internet at all, which most people don’t want to do as they want to steam over the internet. I agree that shutting off updates isn’t as easy as it should be, but it is possible.

And yes, unfortunately you are wrong about reserving IP addresses for Sonos - if you want a reliable system that survives reboots etc., then you do need to reserve the IP addresses.

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Lyricist III
Mar 3, 2020 2:47 PM UTC

 

And yes, unfortunately you are wrong about reserving IP addresses for Sonos - if you want a reliable system that survives reboots etc., then you do need to reserve the IP addresses.

Hi,

Thank you for your suggestions. However, I did set up a DHCP lease for them 999 days is not good enough for it? Rather I have to do the IP reservation for all of my Sonos or future Sonos. My Sonos system never fails or break apart after reboot so I definitely don't need that.

The thing I am concerned is UPDATE. If I am not updating, the Sonos app stops me to access some functions on it. I hope I make myself clear. 

Regards

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Smilja
Mar 3, 2020 2:54 PM UTC

The thing I am concerned is UPDATE. If I am not updating, the Sonos app stops me to access some functions on it. I hope I make myself clear. 

Regards

 

Don’t update the Sonos app in the first place, then you aren’t forced to update/upgrade the firmware of the speakers as well.

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Lyricist III
Mar 3, 2020 10:59 PM UTC

The thing I am concerned is UPDATE. If I am not updating, the Sonos app stops me to access some functions on it. I hope I make myself clear. 

Regards

 

Don’t update the Sonos app in the first place, then you aren’t forced to update/upgrade the firmware of the speakers as well.

Thanks for your reply. Maybe that way is the best way to go for now. 

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Senior Virtuoso
Mar 3, 2020 11:20 PM UTC

Ironic, isn’t it. One lot of owners don’t want any updates, whilst others do want them for 15-year-old speakers and kit. 

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Mar 3, 2020 11:29 PM UTC

The thing I am concerned is UPDATE. If I am not updating, the Sonos app stops me to access some functions on it. I hope I make myself clear. 

If you don’t update any of your controllers or devices, then it should work normally. If you update any part of your system, then you may find that you can’t use certain options until you update all your controllers/devices.

If you completely lock off your system from updates then your system should continue to work normally.

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Stanley_4
Grand Maestro
Mar 4, 2020 4:56 AM UTC

If you make a backup of your controller install files you can reinstall that version if you need to.

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Contributor I
May 7, 2020 2:36 PM UTC

This is my biggest complaint about SONOS. 

They really have no concept of who their customer is. Were talking about a music player here, MOST IMPORTANT IS THAT EVERYTHING WORKS ALWAYS. The rate of updates is incessant and constant. 

Every other week im updating my Home’s Sonos system/ my office’s sonos system / My retail business sonos/ my cottage sonos system ….. constantly having issues with each, going back and fixing …. Just work … why do i need updates?!?!?!?!?! JUST

play the DAMN MUSIC.  

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Stanley_4
Grand Maestro
May 8, 2020 5:32 PM UTC

So stop installing the updates, just ignore them. As long as you don’t start the process on a controller or speaker you don’t have to update the rest of your Sonos.

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