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Contributor I
February 10, 2018
Answered

How to leave Sonos Beta

  • February 10, 2018
  • 5 replies
  • 6317 views
I would like to leave Sonos Beta testing. iTunes doesn't recognize it, and I would like to not be asked to download updates each time I use the application, especially when apple will not let me use the app on my phone when I do.
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    Best answer by Smilja
    Using the Sonos app for iOS or Android:

    From the Sonos music menu, tap Settings > Advanced Settings > Beta Program
    Review the onscreen information and tap the button labeled “Leave Beta Program”
    Uninstall the Sonos app from your mobile device and reinstall the Sonos app from Sonos Support Homepage or from the App or Google Play Store. Please be sure to perform this step for any devices you have used while a Sonos Beta member.
    Once the Sonos app has reinstalled, connect to your existing system and update your system by tapping “Online Updates” under the “Settings” menu.

    Using the Sonos app for Mac or PC:

    In the toolbar, click Sonos > Preferences (Mac) or Manage > Settings (PC).
    In the window that pops up, click “Advanced” in the pane on the left side.
    From the Advanced Settings menu, click the header “Advanced Settings” then click the button labeled “Improve Sonos”. Review the onscreen instructions and click the button labeled “Leave Beta Program”
    Uninstall the Sonos app from your mobile device and reinstall the Sonos app from Sonos Support Homepage or from the App or Google Play Store. Please be sure to perform this step for any devices you have used while a Sonos Beta member.
    Once the Sonos app has reinstalled, connect to your existing system and update your system by navigating to the “Sonos” menu (Mac), or “Manage” menu (PC), and clicking “Check for Updates”.

    5 replies

    jgatie
    February 10, 2018
    https://support.sonos.com/s/article/1696
    Lyricist I
    June 12, 2018
    that link is broken
    Smilja
    SmiljaAnswer
    June 12, 2018
    Using the Sonos app for iOS or Android:

    From the Sonos music menu, tap Settings > Advanced Settings > Beta Program
    Review the onscreen information and tap the button labeled “Leave Beta Program”
    Uninstall the Sonos app from your mobile device and reinstall the Sonos app from Sonos Support Homepage or from the App or Google Play Store. Please be sure to perform this step for any devices you have used while a Sonos Beta member.
    Once the Sonos app has reinstalled, connect to your existing system and update your system by tapping “Online Updates” under the “Settings” menu.

    Using the Sonos app for Mac or PC:

    In the toolbar, click Sonos > Preferences (Mac) or Manage > Settings (PC).
    In the window that pops up, click “Advanced” in the pane on the left side.
    From the Advanced Settings menu, click the header “Advanced Settings” then click the button labeled “Improve Sonos”. Review the onscreen instructions and click the button labeled “Leave Beta Program”
    Uninstall the Sonos app from your mobile device and reinstall the Sonos app from Sonos Support Homepage or from the App or Google Play Store. Please be sure to perform this step for any devices you have used while a Sonos Beta member.
    Once the Sonos app has reinstalled, connect to your existing system and update your system by navigating to the “Sonos” menu (Mac), or “Manage” menu (PC), and clicking “Check for Updates”.
    »And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
    Lyricist I
    June 12, 2018
    thanks
    Jeff S
    Retired Sonos Staff
    June 12, 2018
    that link is broken

    We recently switched over to a new domain for our FAQs so the old links no longer work. I've fixed the link in jgatie's post. Smilja's post has the correct information, also located here.
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