Enthusiast I

How to keep Now Playing screen UP?

Forum|Forum|8 years ago
May 7, 2018
16 replies
964 views

Fire tablet as controller running latest (like I have a choice!) version Sonos app. Ever since the EVIL update months back that took our beloved software away, I have had problems with the Now Playing screen staying UP and FRONT. Once I stop music, at some random point (who knows because I don't sit there and stare at it), the (nice and BLACK) Now Playing screen drops DOWN and reveals a lousy white "home" screen (not sure if that is what it is called). To start playback again, I have to arrow up to bring back the Now Playing screen. The Now Playing screen used to stay UP all the time unless I changed it. Now, it's always down when I need it.

Is this by design or is there a setting to keep Now Playing UP?

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dmylreaAuthor

Enthusiast I

I have a couple new, spare Fire tablets. I'm setting one up now to see if it's possibly the Fire tablet itself.

Chris

Lead Maestro

I must have good WiFi connection as I brought up Sonos on my iphonex yesterday evernig when saw post. When I picked up phine this morning I clicked on Sonos and it came right back to now playing screen I left it at.

The controller had been in the background presumably. It's when the controller is in the foreground and reconnects that the Now Playing minimises.

It didn't actually though - it was minimized and running in background all night. When I opened up this morning it was actually still on Now Playing.

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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dmylreaAuthor

Enthusiast I

I must have good WiFi connection as I brought up Sonos on my iphonex yesterday evernig when saw post. When I picked up phine this morning I clicked on Sonos and it came right back to now playing screen I left it at.

The controller had been in the background presumably. It's when the controller is in the foreground and reconnects that the Now Playing minimises.

It didn't actually though - it was minimized and running in background all night. When I opened up this morning it was actually still on Now Playing.

I have an iPhone also, and I can't say that Sonos app running in the background on an iPhone and the Sonos app running in the foreground on a Fire Tablet (one that does not ever go to sleep) is the same thing. I'd say to compare, we'd need to stick to the same platform and preferably, the same type of device and app version.

Chris

Lead Maestro

Yes they are different apps - just sharing my experience

Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)

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dmylreaAuthor

Enthusiast I

I've changed to a new Fire 8 (2017) and same thing, within minutes of stopping play. Then I switched the tablet to our 5Ghz band WiFi and almost 3 hours, and so far, so good. Time will tell today.

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dmylreaAuthor

Enthusiast I

The WiFi connection to your Fire tablet is flaky. This will cause the Sonos controller to do a soft restart when the connection is re-established, resulting in the Now Playing being minimised.

After all day running my Fire Tablet on our 5Ghz band instead, the Now Playing screen had stayed up all day like it used to!
I came here to give an update and thanks, and thought I would check one more time--unfortunately, it was not on the Now Playing screen. It had dropped down to the white "home" screen. Bummer.

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