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Avid Contributor I
May 14, 2014
Question

How to get old iphone app?

  • May 14, 2014
  • 63 replies
  • 5111 views
I had just been getting a few iPod gen 2s specifically to use as Sonos controllers. I'd got two of them in, and installed the old app before the new App came out yesterday. Unfortunately I hadn't yet downloaded the old app to the third before it was updated yesterday. The new app reports as not compatible with my third Gen2. How can I get the old one & install it?
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    63 replies

    nicka99
    Local Superstar
    May 20, 2014
    Has anyone got this to work on an ipad with iOS 7 ??
    justintime
    Avid Contributor I
    May 21, 2014
    Ryan,

    I followed instructions on my iPhone 5, put the old 4.3 app back on via iTunes, launched it, and it complains that I need to upgrade it (presumably to 5.0).  So this method did not work for me.
    You state 4.3 works with 5.0 on the ZPs, correct?  Why is this not working for me then?

    On the ipad I have both version working currently because I never deleted the old one. but on the iPhone , which is what I use constantly, I'm stuck with 5.0 which I don't want to use for a variety of reasons that i won't bore you with.

    EDIT:  Looks like 4.2 is what I installed.   Doesn't work.   Can someone post a link to the "Sonos 4.3.ipa" file please?  PLEASE, I'M BEGGING NOW.
    Enthusiast II
    May 27, 2014
    The old version will not work anymore. As soon as I launch it , it states an update is required.
    Has anyone tried the 'Android trick' on iPad? That is
    - install v4.3 app
    - disable WiFi
    - launch the app
    - once it's complained that it can't connect to the network, reenable WiFi
    - click Next (or whatever appears at that point)

    My apologies if it's already known that this doesn't work.
    May 29, 2014
    Ryan, your instructions don't work since Sonos removed the "Sonos Controller for iPad" from the app store and unless they would bring it back, everyone that didn't update to version 4.3 of the iPad controller before updating the Sonos system is now unable to use that iPad1. 😞
    Ryan S
    Retired Sonos Staff
    May 29, 2014
    Hi Sebastian,

    You're correct, you need to have gotten version 4.3 previously through the app store in order to find it in your purchases. If you did, that version will work with 5.0 but there is an update coming which 4.3 will no longer be compatible with.
    Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
    T00LF00L
    Prodigy I
    May 29, 2014
    Because they DONT CARE ABOUT YOU.
    I am just a worthless liar. I am just an imbecil.
    Enthusiast I
    May 29, 2014
    Ryan,

    I followed instructions on my iPhone 5, put the old 4.3 app back on via iTunes, launched it, and it complains that I need to upgrade it (presumably to 5.0).  So this method did not work for me.
    You state 4.3 works with 5.0 on the ZPs, correct?  Why is this not working for me then?

    On the ipad I have both version working currently because I never deleted the old one. but on the iPhone , which is what I use constantly, I'm stuck with 5.0 which I don't want to use for a variety of reasons that i won't bore you with.

    EDIT:  Looks like 4.2 is what I installed.   Doesn't work.   Can someone post a link to the "Sonos 4.3.ipa" file please?  PLEASE, I'M BEGGING NOW.

    @ Christian: did you get 4.3? Did you get anything running ?
    May 29, 2014
    Thanks for the detailed directions, those are going to work for getting the 4.3 app installed which will work with the current version 5.0 of Sonos. 

    Another way to download the app is to go to your App Store on the iPad and click Purchased. Then scroll through the listing and you'll see Sonos Controller for iPad (with the blue icon). You can install that and you'll have the 4.3 software. 

    Later this year, we'll be releasing another update where the older version of the app, pre-5.0, will no longer function with Sonos. Until then, you'll be able to use the iPad first generation and other iOS devices running Sonos Version 4.3.

    We always encourage using the latest version of the software as they include new features, updates, and other improvements.

    Ryan,
    It's not acceptable to me that the Sonos iPad controller app was removed from the app store leaving people like me stranded with no option to continue using Sonos on our iPad1.

    Please pass this on to management and whoever was in charge of the decision to remove the app.

    I really hope that you'll re-evaluate this and bring back the 4.3 iPad app to allow users like me to continue using the iPad1.

    The iPad1 is the device I use throughout the evening when my computers are off and I don't plan on replacing it any time soon.

    If Sonos insists on standing their ground in this regard, that only leaves me to vote with my wallet and to not spend any more money on your products and to advise others to take a critical look at how Sonos is treating loyal customers without reasonable resolution to the issue created by your way of handling the latest update.
    Enthusiast II
    June 1, 2014
    Thanks for the detailed directions, those are going to work for getting the 4.3 app installed which will work with the current version 5.0 of Sonos. 

    Another way to download the app is to go to your App Store on the iPad and click Purchased. Then scroll through the listing and you'll see Sonos Controller for iPad (with the blue icon). You can install that and you'll have the 4.3 software. 

    Later this year, we'll be releasing another update where the older version of the app, pre-5.0, will no longer function with Sonos. Until then, you'll be able to use the iPad first generation and other iOS devices running Sonos Version 4.3.

    We always encourage using the latest version of the software as they include new features, updates, and other improvements.

    What's also unacceptable is that you are still selling your overpriced paperweights without any mention of this!!!!
    I bought a sonos system (bridge, Play 3, Play 1) for my grandparents since they already had an ipad (1)
    and the store rep was eagerly promoting sonos for being green, easy access, ...

    Now I'm fearing the day when they accidentally press the update sonos button (or a mandatory update is out!

    Support basically told me to control it with some other device    >:(

    Just release a "sonos classic" app, with just the basics, controls and stuff.  
    You can even leave the old design and control,
    ..since..... well, most of your customer base seems to hate it!

    so yea, thanks for the overpriced paperweights!!!
    Lyricist III
    June 13, 2014
    My complaint has been rolled into this thread. I have a recent IOS device so the new version "works". However, it's design is extremely poor. This is not just a matter of taste, nor not taking time to get used to change. I have a large classical collection with many peices of music sharing the same cover art (over 20 in some cases). On my iphone I now cannot tell which of these is which as the text appears identical due to truncation (e.g. Brandenburg Concert..). This clearly was not taken into consideration during the initial design process. Sonos have not replied to my emailed request for advice. So this is not just people with older kit losing out (but their circumstances are worse and draws attention to the problem of companies like Sonos making people dependent upon other companies' hardware). A roll back must be enabled, followed by a more carefully considered design come 5.1