Answered

How to get new public beta?

Forum|Forum|9 years ago
October 4, 2017
18 replies
1716 views

I'm in the beta program, inside the Sonos app on Android tablet. Check for updates, update available, click on Update Now. This opens the Google Play Store, NOT the Sonos beta site, to the already-installed current Sonos app. WTF? Why is this not opening to the Sonos beta site, like it used to do? I want tk test Alexa integration, how is it possible to get the public beta?

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Best answer by Skelton

I think just a little more patience will net the result you want. The Community site actually has a link to a new Alexa board, but it's currently blocked for me:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102

There's a page talking about it here:
https://sonos.custhelp.com/app/answers/detail/a_id/4158/?_ga=2.189820843.1629334429.1507058739-690006006.1490632081

That page implies it's already ready if you have the "latest update". However, it could mean an update that's coming out today, as it also suggests the Sonos skill is available in Alexa's app right now (it isn't.).

testcard

Prodigy I

On iOS, I had to update the app through the App Store directly rather than through the Sonos link.

S

SkeltonAnswer

Prodigy I

I think just a little more patience will net the result you want. The Community site actually has a link to a new Alexa board, but it's currently blocked for me:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102

There's a page talking about it here:
https://sonos.custhelp.com/app/answers/detail/a_id/4158/?_ga=2.189820843.1629334429.1507058739-690006006.1490632081

That page implies it's already ready if you have the "latest update". However, it could mean an update that's coming out today, as it also suggests the Sonos skill is available in Alexa's app right now (it isn't.).

testcard

Prodigy I

New Sonos skill available in the U.K.

chicksAuthor

So, went ahead and uninstalled the app on my Android tablet, reinstalled. Now i get a splash screen, says something like "we need to get you on the latest software". Clicking the button takes me, you guessed it, back to the Play Store to the download i just reinstalled. Sigh. Epic fail, Sonos!

Diagnostic code 7912366 Help!

testcard

Prodigy I

...and it works. Alexa, play Jazz in the Living Room.

S

Skelton

Prodigy I

Like testcard, I now see the Sonos app in the US.

For what it's worth the Sonos 8.0 update is also showing for me in Play Store. The release notes of that are available if you're interested:
http://www.sonos.com/en-us/software/release/8-0

testcard

Prodigy I

Update app, update firmware/public beta, download Sonos skill, sign in with both Sonos and Amazon account details, set up a new device(s), and that’s it.

T

twuk

Enthusiast II

Seem to be stuck in the same loop here... Update the App (iOS), open the app, confirm it's the new version as the layout is entirely different. Confronted with a screen inside the app saying 'Update Now' which when clicked says 'Sonos App Needs Updating'. Clicking the Update button opens App Store, which again confirms the Sonos app is up to date.

Did anyone actually test this release?:?

testcard

Prodigy I

Are you signed up for the Beta programme in Advanced Settings?

S

Skelton

Prodigy I

Just to clarify a bit, Sonos v8.0 isn't a beta, this is a public release. Twuk, I know it's a cheesey response, but my phone can be really picky about updates if I haven't restarted it recently. Have you tried restarting and then kicking off the update again?

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