How to delete a (duplicate) Sonos account

Forum|Forum|9 years ago
November 3, 2016
14 replies
5035 views

I find I have two Sonos profile accounts (two e-mail addresses) and want to delete one of them.
I cannot find the "Delete account" function in the "My Account" area on Sonos.

Where is it?

/Wilm

Delete account

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Best answer by Ryan S

Hi everyone, we've seen some new questions from this thread and I wanted to post here for anyone new to the discussion. To delete an existing Sonos account, you'll need to give us a call or contact the support team directly.

The community staff here is able to help remove duplicate community accounts, but if you have an extra Sonos account you want to edit, you'll need to contact the team on the phone, email, or social media (Facebook or Twitter).

Show previous replies

Edward R

Retired Sonos Staff

Hi, Spurs2018. Please follow the advice above and DM me your information.

Hi gstclair92, we'll need some more details on what's going on. Mind sending me a private message by clicking on the message button? What type of account are you looking to delete? What email addresses are they under and any details about what sort of duplicate this is would be great to include in the message.

Try searching our articles for help with your question: https://www.sonos.com/en/support

A

Anonymous

I have a duplicate account I want to delete also

Airgetlam

jcknowles, I'd recommend reading the post just before yours.

Bruce

Ryan SAnswer

Retired Sonos Staff

Hi everyone, we've seen some new questions from this thread and I wanted to post here for anyone new to the discussion. To delete an existing Sonos account, you'll need to give us a call or contact the support team directly.

The community staff here is able to help remove duplicate community accounts, but if you have an extra Sonos account you want to edit, you'll need to contact the team on the phone, email, or social media (Facebook or Twitter).

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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