How much does Trueplay clarity improve over time ?

For some reason Ken_Griffiths my two detailed responses to your reply appear to have have got lost or moderator barred !   If so I didn’t think there was anything contentious in it …

Anyway .. won’t attempt another long reply other than to ask you how your were able to get both Trueplay options to show up as choices  if you have a 2.1 system .  I’m only  getting the detailed version available to choose. Thanks . 

Dunno - but there should be an option to do either a ‘quick’ or ‘advanced’ Trueplay tuning of your Era-300s on an iPhone. See this support link:

https://support.sonos.com/en-us/article/tune-your-era-100-or-era-300-with-trueplay

Are you using an Android controller?

Thx . It is a bit weird . I can get both options if tuning is just for a singular unit but that choice is limited to the detailed option only once paired up as stereo units .  I suppose I could quick tune  each separately before joining up and see how that sounds assuming that the Trueplay setting for each  do not  get reset once joined up. 

Sorry .. no only the iPhone version ..

I can only assume it’s perhaps down to different availability on the various iOS devices - but that said, have you definitely got the microphone rear switch and top button/Mic-LED enabled on both your speakers?

Trueplay will get reset if you pair/unpair the speakers.

@Audiosymbol 
Just to also mention, it’s the advanced Trueplay tuning you really need to use in any case here, as covering your whole ‘listening’ room with the mobile device is the best way to tune the devices to your room. I would maybe consider trying the tuning too a few times, or even trying a different mobile device (out its case/cover) to see if that makes any difference. If not, then go onto report your issue to Sonos Support, if you think it may help them to improve things, or you think something maybe not working as it should be.

I also wonder what happened to your earlier reports/posts too? Probably auto-moderated out for review by Staff and the Staff are yet to review them before returning them to the thread. It happens sometimes. 

What is even stranger, I’ve just gone back to the App and now only seeing the Advanced Trueplay option too with the 2.1 setup, so perhaps something went awry when I did that tuning earlier (gremlins)? But Advanced TP Tuning is still working okay here.

I’ve checked and both mics are on .  Tried to re perform Trueplay  and only the advanced option comes up .  The iPhone is a 12pro max .. not the latest .. 

the anomalies to you say  could be done to room issues or something or peculiar in my setup .  I’m heading the same in two separate locations which has the same 2.1 setup . Also I do have a Hi-Fi  separates system room adjusted ( via Dirac ) in a dedicated room which also houses one of the 2.1 system . The same track for me shows the impact of Trueplay with a quick swap between systems . 

Maybe Sonos are working on the Quick TP tuning, perhaps? Anyhow, App-gremlins aside, as you’re still seeing/hearing the mentioned issues in your listening environment, I’m sure it certainly will be useful to Sonos if you give their Customer Support Staff the data you have collected, as it can only help them to improve things for you. Here is their link, as mentioned earlier, but probably best to contact them after the Holiday/Weekend period.

https://support.sonos.com/s/contact

Hope it gets sorted for you. 👍