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Contributor I
Apr 19, 2019 2:21 PM UTC
Answered

How do you transfer a product to a new owner ?

How can I transfer a product to a new owner ? I can transfer all but can’t see how to transfer one product I own. Thanks
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    ratty
    rattyAnswer
    Apr 19, 2019 3:10 PM UTC
    I think @Andrew_158 is looking to transfer a single unit, not an entire system.

    @Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.

    3 replies

    Keith N
    Sonos Staff
    Apr 19, 2019 2:59 PM UTC
    Hey there, Andrew_158. Using the Sonos app for iOS or Android: Open the Sonos app. From the More tab, tap Settings > Account Settings > Transfer Sonos to a new account
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    ratty
    rattyAnswer
    Apr 19, 2019 3:10 PM UTC
    I think @Andrew_158 is looking to transfer a single unit, not an entire system.

    @Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.
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    Contributor I
    Apr 22, 2019 9:13 AM UTC
    thanks, will do.
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