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Contributor I
April 19, 2019
Answered

How do you transfer a product to a new owner ?

  • April 19, 2019
  • 3 replies
  • 5834 views
How can I transfer a product to a new owner ? I can transfer all but can’t see how to transfer one product I own. Thanks
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    Best answer by ratty
    I think @Andrew_158 is looking to transfer a single unit, not an entire system.

    @Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.

    3 replies

    Keith N
    Sonos Staff
    April 19, 2019
    Hey there, Andrew_158. Using the Sonos app for iOS or Android: Open the Sonos app. From the More tab, tap Settings > Account Settings > Transfer Sonos to a new account
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
    ratty
    rattyAnswer
    April 19, 2019
    I think @Andrew_158 is looking to transfer a single unit, not an entire system.

    @Andrew_158, all you need do is factory reset the unit. When the new owner registers it to their account it'll disappear from yours.
    Contributor I
    April 22, 2019
    thanks, will do.