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Contributor I
Aug 15, 2017 4:59 PM UTC
Question

How do you delete a room?

My kids seemed to have created another room with exactly the same name, and now I can't remove it.
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    4 replies

    passopp
    Aug 15, 2017 5:13 PM UTC
    Can you rename it and then try to delete it afterwards?
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    Tim_116Author
    Contributor I
    Aug 15, 2017 6:21 PM UTC
    Tried that. Also uninstalled & reinstalled the whole Sonos system. Both rooms still appeared! Am I being stupid? Is there no delete room button that is so obvious but I've missed it?
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    passopp
    Aug 15, 2017 7:03 PM UTC
    Don't think so. Try a factory reset on one of the affected players, then re-add it with another room name. Call Sonos Support if you're uncertain about resetting the device.
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    Prominent Collaborator II
    Aug 16, 2017 8:26 AM UTC
    Assuming the duplicate rooms have a Sonos unit attached to it, a factory reset will delete the room by holding down the play/pause button while you power the unit up. Then you just add it back as a new player.
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