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Contributor I
November 24, 2014

How do I stop update requests?

  • November 24, 2014
  • 22 replies
  • 3774 views
I'm a long-time Sonos user who is very disappointed that Sonos has made my iPad1 (four of them) incompatible with the latest update. I understand not being able to use the latest features, but to make them completely unusable to me is bad policy (in conjunction with Apple).

Anyway, I have declined to update to the latest update (I currently have two iPhone 5/6 along with the four iPad1). My question is how do I stop Sonos from nagging me to update? Every few times I go into the app, I get the update message. I thought there was a way to stop those alerts. If so, how?

Thanks
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22 replies

ratty
November 24, 2014
You can't. Once the system knows that an update is available that menu item will persist.
Contributor I
November 24, 2014
Ok, thanks. At least I now know I wasn't missing some setting.
ratty
November 24, 2014
It's irritating for some folks that disabling the 'check for updates' setting won't remove the nag once the genie's already out of the bottle, but that's the way things are.
Avid Contributor I
November 24, 2014
I am sure you already know this, but if you got newer iPads you won't get the update requests. Kidding aside I traded in my generation 1 iPad when Target was giving $200.00 gift cards last year. There may be other offers out there.
Dave
Contributor I
December 4, 2014
Okay, did I just screw myself?

iPhone App store showed a new update for Sonos today, so I installed as usual. It now appears I cannot use the Sonos app on my iPhone 6 without updating all the components (i.e., my five zone players)...but if I update the other components, my 4 iPad1's will become orphans and be completely unable to be used.

Is this correct? If so, I am going to be EXTREMELY upset with Sonos and Apple. The last update (which started this whole mess) did not require me to reset the iPhone controller...it just promoted me every so often, and I could respond "not now." It appears the latest update is not giving me the same opportunity.

Shame on Sonos if that is the case.
Lyricist III
December 4, 2014
I strongly suggest looking into Sonopad, an alternative Sonos controller app that works extremely well on the original iPad and its old IOS version.
Buegie
December 5, 2014
Okay, did I just screw myself?

Possibly.

Did you update your iPhone "Over-The-Air" (OTA) or from iTunes?

i.e. - Where did you download the Sonos App from the iTMS? Computer-iTunes-to-iPhone sync, or Direct OTA to the phone?

If (big 'if') you keep Apps on your computer via iTunes, then your previous version Sonos App may still be available; either in your Trash or still in the computer's App Directory within iTunes.

If you can find your specific Apple-ID tagged prior Sonos App, you can place it back into the iTunes App Directory (removing or deleting the 5.2 Sonos App), delete the Sonos 5.2 App from your iPhone 6, then re-sync your phone via iTunes to recover the Sonos version you lost.

That's the general concept, but without more details from you, more specific help is a guesswork.

Post back with what you actually did and still have...

Best of Luck
Contributor I
December 5, 2014
I updated over the air/wireless.... If I do an iCloud restore to a previous backup, will that revert back to the version I had or will the system force an update to the current version?

Thanks.
Buegie
December 5, 2014
I updated over the air/wireless.... If I do an iCloud restore to a previous backup, will that revert back to the version I had or will the system force an update to the current version?

Thanks.


Depends.

If you have not updated the entire Sonos system (i.e. - the boxes), then you should not be forced to upgrade by Sonos.

If any or all of the actual Sonos unit have been updated (Play:X, SUB, Playbar, Connect, Connect:Amp, Controller [CR100/CR200]), then all other Controllers may need to follow to v5.2. I know the 'Boxes' need to be consistent across firmware versions. Controllers have some limited flexibility on version miss-match.

If it's just your iPhone on v5.2, then the concept I suggested should work.

I do not use iCloud so I cannot speak to what is stored there. If the iCloud has your current App purchases, it may just 're-restore' the v5.2 Sonos App. If the iCloud restore is an actual snapshot of a previous iPhone setup, you may get lucky and have the older Sonos App version available.

Can't hurt to try...Other than the time involved.

Gotta ask - You do not have any iTMS Apps stored on your computer? All done through the iCloud?

Best of Luck
reddot
December 5, 2014
Or just use Sonospad on your iPad1s... it's pretty decent.