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Contributor I
Nov 14, 2017 9:36 PM UTC
Answered

How do I sort Pandora alphabetically?

I just ran the most recent update of the controller on Mac (version 8.2, build 39247040). I notice that Pandora created a new subfolder of "My Stations" and inside of that, my stations are sorted by date most recently played. I'm sure that was requested by some users, but is of no use at all to me. I want to browse channels alphabetically as it has been. Is that a preference I can change or is this the new sort order we all have to use now?
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Ryan S
Ryan SAnswer
Retired Sonos Staff
Mar 16, 2018 8:39 PM UTC
Hi Jeff, that's odd. The person you spoke with should have known what you meant by the sorting of Pandora stations. I'll follow up on that internally. He is correct that it's not a feature that's available. You can't edit the sorting of the Pandora listing within Sonos. It used to be alphabetical but was changed to most recently played with an overhaul of the Pandora on Sonos integration. I'll make sure your request for either an option of sorting or a reversion to the old format gets passed to the right team. If you haven't yet, it'd also be good to let Pandora know that you're looking for this too.
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67 replies

Lyricist II
Nov 20, 2017 2:23 AM UTC
+1: need Pandora alphabetical station sort

This is one of the worst UIs I've ever seen. I have no idea what's a button any more and what's not. There's no easy way to get to a "home" screen and start navigation over. Ugh.
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Lyricist I
Nov 20, 2017 6:36 AM UTC
agreed. really want to sort alphabetically as it was, not by date. it wasn't broken, why did you "fix" it. if you wanted to add date organization, it should have been in addition to alphabetical organization. you should have dual capability: sort by date OR alphabetically--whichever is your preference
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Lyricist I
Nov 20, 2017 4:00 PM UTC
Agreed...alpha sort was the best part of Sonos!
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Lyricist II
Nov 21, 2017 6:55 AM UTC
Hi everyone, I submitted a ticket with Sonos technical support and received the reply below. Hope you find it helpful. - Andy
==
Message from Sonos technical support:

I understand that you are having some issues with finding your music in Pandora. So Pandora recently updated what they give us to include in the app and unfortunately that includes the inability to organize the station alphabetically. This is something that is out of our control and something that Pandora decides and controls. With this change though they have allowed Pandora listeners to control Sonos directly from their app which does allow you to organize them alphabetically. Simply download the latest version of the Pandora app, start a station and hit the "cast" button to play to your Sonos speakers. Here is a guide about this new feature. https://sonos.custhelp.com/app/answers/detail/a_id/64/kw/pandora
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Avid Contributor I
Nov 21, 2017 7:18 PM UTC
I just ran the most recent update of the controller on Mac (version 8.2, build 39247040). I notice that Pandora created a new subfolder of "My Stations" and inside of that, my stations are sorted by date most recently played. I'm sure that was requested by some users, but is of no use at all to me. I want to browse channels alphabetically as it has been. Is that a preference I can change or is this the new sort order we all have to use now?

Same issue on Android (since the most recent Sonos update which also temporarily broke the thumbs up/down feature). The order on Sonos doesn't match what I have on Pandora. Pandora has feature to sort by most recent, or alphabetically. That is not reflected in Sonos, nor does there appear to be a way to resort on Sonos?
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Avid Contributor I
Nov 21, 2017 7:20 PM UTC
Hi everyone, I submitted a ticket with Sonos technical support and received the reply below. Hope you find it helpful. - Andy
==
Message from Sonos technical support:

I understand that you are having some issues with finding your music in Pandora. So Pandora recently updated what they give us to include in the app and unfortunately that includes the inability to organize the station alphabetically. This is something that is out of our control and something that Pandora decides and controls. With this change though they have allowed Pandora listeners to control Sonos directly from their app which does allow you to organize them alphabetically. Simply download the latest version of the Pandora app, start a station and hit the "cast" button to play to your Sonos speakers. Here is a guide about this new feature. https://sonos.custhelp.com/app/answers/detail/a_id/64/kw/pandora


But this still doesn't explain why the Sonus order doesn't reflect what is on Pandora? Or are we saying the two are completely decoupled now?
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Contributor I
Nov 21, 2017 7:59 PM UTC
SONOS: I suggest YOU contact PANDORA and ask THEM to fix it! This is bull***it
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Chromatic Producer I
Nov 22, 2017 3:19 AM UTC
I just sent Pandora and email to let them know my displeasure and that if it continues longet than a month i will drop my subscription. I suggest everyone also do this. I am deep into a Sonos system with 20 plus speakers, and have several music services not to mention local media. I want everything in one place, my sonos app!!! Others like control from Spotify, Pandora, etc, great but dont tie me to it. Voice, great, i dont have any desire to use it. All these "advances" causing less and less enjoyment with Sonos is getting absurd!
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Lyricist III
Nov 23, 2017 1:24 AM UTC
Sonos, please get on this! Alohabetical sort is needed!
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Lyricist I
Nov 23, 2017 2:00 AM UTC
I want alphabetical sort back. This is stupid.
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