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Contributor I
Aug 15, 2014 3:08 AM UTC
Question

How do I kick off people who have access to my sonos system?

We use Sonos in my cafe. Tonight, it seems someone who used to work there and has access to the system decided it would be awesome to mess around with us and change the music and turn the volume up. Is there a way to reset the system to clear all the passed employees off the access list?
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    3 replies

    Enthusiast I
    Aug 15, 2014 11:12 AM UTC
    Anyone who has access to the network that the Sonos is connected to will be able to access your devices via a controller, there are no built in access restrictions on the Sonos devices themselves. Best thing to do if you can, is change the password for the network.
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    Lyricist III
    Aug 15, 2014 1:01 PM UTC
    As above reset your wifi password and they can't get on wifi to access sonos
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    Lyricist I
    Dec 27, 2016 10:47 PM UTC
    thank you the question and the answers!
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